Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Columbia, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Columbia location today.
Location
Hours
Reviews
4.1
370 reviews
5 stars
248
4 stars
41
3 stars
16
2 stars
14
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Vehicle Quality
Most customers reported satisfaction with the cleanliness and condition of the rental vehicles, although a few noted issues with specific cars.
Reservation Issues
Several customers experienced problems with reservations, including overbooking and miscommunication about vehicle availability.
Pricing Concerns
While many found the pricing reasonable, some customers expressed dissatisfaction with unexpected charges and high deposit amounts.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported serious issues, particularly with specific staff members.
- TWTimothy Webb1 day ago2.0Terrible customer service truly bothers me. I initially called to ask if this location had large SUVs and was told they had Wagoneers. After I mentioned it was an insurance claim, I was suddenly told all Wagoneers were reserved for 5:00 p.m. and unavailable. I then contacted customer service, who called the same location, and suddenly a Wagoneer was available for me to switch into. Deja was very helpful, but the initial representative I spoke to should not be representing the company.
- PCPamela CovingtonDec 23, 20255.0Great experience. Employees very helpful and friendly. Showed they cared and took their job seriously
- HEHazel ErvinDec 6, 20255.0It was dam good and no one change my mind
- GRGregg ReedDec 2, 20255.0Car ran well, customer service was good, price was reasonable.
- TRTom RuffNov 13, 20255.0Always a pleasure working with this company...
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in West Columbia, SC?
Enterprise Rent-A-Car is located at 1502 Charleston Hwy, West Columbia, SC 29169.
What are the operating hours of Enterprise Rent-A-Car in West Columbia?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at the West Columbia Enterprise Rent-A-Car?
You can rent a wide range of vehicles, including cars, vans, luxury cars, and trucks, with flexible rental options.
Does Enterprise Rent-A-Car in West Columbia offer any special deals?
Yes, they have great weekend rates available. You can book these deals on their website.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, they offer airport pick-up as one of their services.
Are there other car rental agencies near Enterprise Rent-A-Car in West Columbia?
Yes, Alamo and another Enterprise Rent-A-Car location are nearby, providing more car and truck rental options.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car?
You can visit local spots like The MailRoom for shopping and food delivery, The Englishman's Frameshop for arts and crafts, or Kmart for discount shopping.
Are there any fitness centers near Enterprise Rent-A-Car?
Yes, Jazzercise West Columbia Fitness Center and Granby Fitness are nearby if you want to work out before or after your rental.
What languages are spoken at Enterprise Rent-A-Car in West Columbia?
The staff primarily speaks English to assist customers.