Enterprise Rent-A-Car

4.1
364 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1502 Charleston Hwy, West Columbia, SC
29169, United States
(803) 791-1984
https://www.enterprise.com/en/car-rental/locations/us/sc/west-columbia-2642.html
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About

Car Rental AgencyVan Rental
Need a rental car in West Columbia, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Columbia location today.

Location

Enterprise Rent-A-Car
1502 Charleston Hwy, West Columbia, SC
29169, United States

Hours

Reviews

4.1
364 reviews
5 stars
244
4 stars
40
3 stars
16
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals who went above and beyond to assist.

Cleanliness

Customers frequently noted that the rental cars were clean and well-maintained, contributing to a positive rental experience.

Communication Issues

Several reviews highlighted problems with communication, including difficulty reaching the office by phone and misinformation regarding vehicle availability.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning unexpected charges and higher-than-expected rates.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude staff and unresolved issues, indicating inconsistency in service quality.
  • TR
    Tom Ruff
    Nov 13, 2025
    5.0
    Always a pleasure working with this company...
  • SP
    Shalica Patron
    Nov 8, 2025
    5.0
    Thank you for your kind service
  • AS
    Acelynn S.
    Oct 23, 2025
    1.0
    My husband weekly rate went down to $30 yesterday from having a truck all week and now today he had to pay $117 today. Thats messed up 😡
  • LR
    Laura Solano Rosario
    Sep 24, 2025
    5.0
    Matt and everyone else (I wish I could remember more names) at the office are a gem. They took take of me when I needed to switch out my car for something different and took care of me multiple times when I needed a rental car via my insurance. They are extremely accommodating, they make every single process smoother, which I really appreciate it when you’re going through accident troubles! They were all also so sweet helping out older customers when I visited there. They are very patient people and they KNOW customer service. Give everyone in that office a raise. They all clearly deserve it.
  • EC
    Elizabeth Crim
    Sep 2, 2025
    5.0
    Very good professional customer service, clean office and car was very nice and clean
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in West Columbia, SC?

Enterprise Rent-A-Car is located at 1502 Charleston Hwy, West Columbia, SC 29169.

What are the operating hours of Enterprise Rent-A-Car in West Columbia?

They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.