Advance Auto Parts

4.3
330 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 104 N 12th St in West Columbia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
104 N 12th St, West Columbia, SC
29169, United States

Hours

Reviews

4.3
330 reviews
5 stars
196
4 stars
78
3 stars
28
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Gavin and Jay providing exceptional service.

Inconsistency

Some reviews highlighted poor customer service experiences, including rude staff and unhelpful interactions, indicating inconsistency in service quality.

Product Availability

Customers noted that the store often has the parts they need, with some mentioning successful assistance in finding items not in stock.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing higher costs than expected and issues with incorrect pricing at checkout.

Store Environment

The store was generally described as clean and organized, contributing positively to the shopping experience.
  • AW
    Antonio Williams
    Sep 30, 2025
    5.0
    Great help; staff 100% knowledgeable and helpful with getting the right product and answers you need.
  • ES
    Ed Swygert
    Sep 7, 2025
    5.0
    Counter people are always very nice and eager to help
  • JO
    John Overcash
    Aug 28, 2025
    5.0
    I came to test my friend’s battery. Little did I know that Jeep’s have TWO batteries. All three employees were courteous and helpful. Gavin got everything tested, removed, installed. Very professional and more knowledgeable than other places I’ve been. Highly recommend.
  • DD
    Denton DiCarlo
    Aug 11, 2025
    1.0
    Dude on the phone had a bad attitude and hung up on me after I asked a question. Dang!
  • KK
    Kevin68_YT
    Aug 9, 2025
    1.0
    Wasn’t helpful at all. Went to autozone instead where they actually walked me to the items I needed and quickly checked out.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*