Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 104 N 12th St in West Columbia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
335 reviews
5 stars
197
4 stars
78
3 stars
30
2 stars
10
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for their helpfulness and professionalism, others were reported to be rude or unhelpful.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with finding the right products.
Product Availability
Customers noted that the store often has the parts they need, although some experienced issues with incorrect items or higher prices than expected.
Store Environment
The store is generally described as clean and organized, contributing to a positive shopping experience.
- MMMyrtleJan 3, 20261.0Hello. You have a white, elderly man who is extremely rude, especially to people of color. His name is Bob. On Thursday, New Year's Day, I had my second encounter with him. The first time, which was two or three weeks earlier, I asked him to point (not walk) me in the direction of the air fresheners. He said, “I’m busy. They can help you at the front counter!" I repeated that I just wanted to know where the air fresheners were. Then he rudely sighed and yelled, "IT'S IN THE THIRD AISLE!" I was so embarrassed because I have ASD (Autism Spectrum Disorder). I thought maybe he had a bad day, so I let it go. About three minutes later, while I was waiting to check out, a white lady asked him for help. He was very nice and helpful to her. Returning to New Year's Day, I tried to avoid him, but a tall black guy (whose name I forget, but I usually deal with him) was busy working on two batteries outside, so I had no choice but to talk to Bob. This time, he seemed to be in a better mood. He told me the prices of brake pads. I felt calm and happy that he wasn’t rude this time. I asked about the difference between the two, and he said the expensive one is better than the cheap ones. I asked why, and he snapped, “Come on! People are waiting! Just get the cheap one!” as if I were a cheapskate. I am very upset with the service I receive from this old man. So upset that I invested in a pair of AI camera glasses so I can record him and show you and social media how rude and racist Bob is. I've been shopping at the 12th Street store for 7 years and have always been treated with respect, as it is only a mile from my house, and I refuse to let Bob force me to go to another store miles away. Please at least talk to this rude individual, and if he doesn't comply, I will record him. Thank you.
- RHRodney HaiglerDec 7, 20251.0They kept my brand new battery when left overnight and refused to replace it and then try give me the run around about the situation
- CRchristopher reynoldsDec 3, 20253.0never find what I need here always have to go to another parts store
- AWAntonio WilliamsSep 30, 20255.0Great help; staff 100% knowledgeable and helpful with getting the right product and answers you need.
- ESEd SwygertSep 7, 20255.0Counter people are always very nice and eager to help
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products and services does Advance Auto Parts in West Columbia offer?
Advance Auto Parts offers automotive aftermarket products including batteries, oil filters, brakes, wipers, and more. They provide free battery testing and installation with purchase, engine code scanning, and battery and oil recycling services.
Can Advance Auto Parts install my car battery if I purchase it there?
Yes, Advance Auto Parts will install your battery for free with purchase, though some exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. They do not buy back used batteries but will recycle them at no charge.
What are the store hours for Advance Auto Parts at 104 N 12th St, West Columbia?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available.
Are there any nearby places where I could grab a meal before or after visiting Advance Auto Parts?
Yes, nearby restaurants include KFC, China Hut III (Chinese and Asian cuisine), Tacos Locos (taco restaurant), and Panaderia Odalys (bakery), providing convenient dining options around the store.
Is there public transportation or shopping centers close to Advance Auto Parts in West Columbia?
Yes, the 12th Street Plaza shopping center and train station are nearby, making it easy to combine your visit with shopping or transit options.
Are there other automotive-related stores near Advance Auto Parts?
Yes, there is another Advance Auto Parts location nearby and Carquest Auto Parts, which also offer automotive parts and accessories.
Can I use the Shell station nearby for gas if I am shopping at Advance Auto Parts?
Yes, the Shell gas station is close by and also offers convenience store services and oil changes, which is convenient for customers visiting Advance Auto Parts.