Brand Certified
Valvoline Instant Oil Change
4.3(231 reviews)
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Business Details
1270 Alice Drive, Sumter, SC
29150, United States
Certified by Valvoline Instant Oil Change • Mar 01, 2026
(803) 350-9382
Certified by Valvoline Instant Oil Change • Mar 01, 2026
https://store.vioc.com/sc/sumter/1270-alice-drive
Certified by Valvoline Instant Oil Change • Mar 01, 2026
About
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Sumter.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Hours
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Reviews
4.3
231 reviews
5 stars
166
4 stars
28
3 stars3
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, helpful, and professional, there were significant complaints about poor service and lack of accountability for mistakes.
Efficiency
Several reviews highlighted the quick service, with many customers noting that oil changes were completed in under 20 minutes.
Quality of Work
There were numerous reports of issues following service, including improper repairs and damage to vehicles, leading to dissatisfaction with the quality of work.
Communication
Customers appreciated clear communication regarding services and costs, but some felt that their concerns were not adequately addressed.
- CBChandra Boyd3 days ago5.0The employees were very attentive to my needs and provided outstanding customer service. It was a quick and smooth process. I definitely recommend and will visit again for services.
- CGCatherine GladJan 16, 20265.0Very helpful, quick. Reliable service.
- DDDavid DykesJan 14, 20261.0I pulled up to the entrance. I was the only person waiting behind the 2 vehicles currently being serviced. I waited 15 minutes and not one person acknowledged me. Just got stared at a couple times. I just left. I have been using this place since 2019 and it used to be great. Customer Service was always solid and the work was done well and quickly. It's been getting worse and worse the last couple years. Now, I'm going to go try somewhere else.
- EFErnest FasoldtDec 6, 20255.0First time to the Sumter site, clean organized and efficient. Gentleman handling the paperwork went over and above with exceptional service!!! Will definitely be back again
- RBreginald bassJul 23, 20235.0Service was performed quickly, and professional. I’ve used them multiple times and consider them my go to place.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Sumter offer?
Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Sumter?
It is located at 1270 Alice Drive, Sumter, SC 29150, USA.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The facility is open Monday through Friday from 7:00 AM to 7:00 PM.
Are appointments required for service at Valvoline Instant Oil Change?
No, appointments are not required for services.
How can I contact Valvoline Instant Oil Change in Sumter?
You can call the main phone number at +1 803-350-9382 or the alternate phone at +1 800-327-8242.
Does Valvoline Instant Oil Change accept credit or debit cards, and mobile payments?
Yes, they accept credit cards, debit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby dining options are available near Valvoline Instant Oil Change for a meal before or after service?
Nearby dining options include Arby's, Osaka Japanese Restaurant and Sushi Bar, and Chipotle Mexican Grill, offering fast food, Japanese cuisine, and Tex-Mex respectively.
Are there any nearby retail stores where I can shop while my vehicle is serviced?
Yes, you can visit Ross Dress for Less, T.J.Maxx, Dollar Tree, or Ulta Beauty for shopping nearby.
What other automotive services are available near Valvoline Instant Oil Change in Sumter?
Nearby automotive-related services include Jones Buick GMC INC for car dealership and repairs, Osteen Fab Werx for automotive repairs and customization, and Kangaroo Express gas station.
Brand Certified Facts from Valvoline Instant Oil Change
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