Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Sumter.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
223 reviews
5 stars
159
4 stars
28
3 stars3
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of individual employees providing excellent service.
Speed of Service
Numerous reviews highlighted the quick service, with many customers reporting oil changes completed in under 20 minutes.
Service Quality
While many customers were satisfied with the service, several reported issues with improper work leading to further vehicle problems, including leaks and incorrect fluid changes.
Communication
Customers appreciated the upfront communication regarding costs and services, although some felt that their concerns were not adequately addressed.
Consistency Issues
There were mixed reviews regarding consistency, with some customers experiencing excellent service while others reported significant mistakes and poor follow-up.
- NYNot YouSep 4, 20255.0Above and beyond, super amazing. Very good! Confident, and knowledgeable.
- ANAlexis NAug 26, 20255.0Five star service is exactly what this is. Gabe, Louis, and Sean gave me an amazing experience. Knowledgeable, courteous, and professional. Oil change took less than 15 minutes and when I parked after receiving service Louis even checked on me to make sure I was okay. Will be returning.
- DGDonna GagneAug 3, 20251.0My boyfriend took my car there for an oil change, that is all I wanted. They told him I had a transmission fluid leak and asked if he wanted them to flush the transmission and he let them. After everything was done, he pulled out of the bay and once he was out of the bay, the car wouldn’t go anywhere. Was in drive and wouldn’t do anything. The workers there came out and they pushed the car under some shade and then proceeded to add transmission fluid, a lot of transmission fluid which tells me they didn’t put any in after the flush. Since then my car has been jerking going in and out of the gears and I NOW have a transmission fluid leak, which I NEVER had before. Never had ANY trouble with my car up until this happened. They should have never asked to do a transmission flush bc that’s possibly what has caused a transmission leak but they obviously didn’t add any transmission fluid after they did the flush. I’ve had nothing but trouble with my car since and I will never go back there ever again and will be posting on social media about this so locals will hopefully not take their cars there to be serviced.
- JSJessica StarnesJul 25, 20255.0Luis and the team when out of their way to help with some other concerns going on with my vehicle besides an oil change. They were upfront with cost and I am very happy with the service . I really appreciated their communication. See y'all for my next oil change. Thank you!
- PCPaul ClawsonJun 30, 20255.0Brandon was great!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Sumter offer?
Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Sumter?
It is located at 1270 Alice Drive, Sumter, SC 29150, USA.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The facility is open Monday through Friday from 7:00 AM to 7:00 PM.
Are appointments required for service at Valvoline Instant Oil Change?
No, appointments are not required for services.
How can I contact Valvoline Instant Oil Change in Sumter?
You can call the main phone number at +1 803-350-9382 or the alternate phone at +1 800-327-8242.
Does Valvoline Instant Oil Change accept credit or debit cards, and mobile payments?
Yes, they accept credit cards, debit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby dining options are available near Valvoline Instant Oil Change for a meal before or after service?
Nearby dining options include Arby's, Osaka Japanese Restaurant and Sushi Bar, and Chipotle Mexican Grill, offering fast food, Japanese cuisine, and Tex-Mex respectively.
Are there any nearby retail stores where I can shop while my vehicle is serviced?
Yes, you can visit Ross Dress for Less, T.J.Maxx, Dollar Tree, or Ulta Beauty for shopping nearby.
What other automotive services are available near Valvoline Instant Oil Change in Sumter?
Nearby automotive-related services include Jones Buick GMC INC for car dealership and repairs, Osteen Fab Werx for automotive repairs and customization, and Kangaroo Express gas station.