About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Sumter.
Location
Hours
Reviews
4.8
456 reviews
5 stars
424
4 stars3
3 stars4
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning managers like Kersin and Ricardo for their professionalism and attentiveness.
Speed of Service
Numerous reviews highlighted the quick turnaround times for services, with many customers reporting being in and out within 20-30 minutes.
Quality of Work
While many customers were satisfied with the quality of work, some expressed concerns about specific issues such as balancing and alignment.
Pricing Issues
A few customers reported discrepancies between quoted prices and final charges, leading to dissatisfaction and loss of trust.
Cleanliness and Environment
The store was generally described as clean and welcoming, contributing to a positive customer experience.
- ACAndy Carlson5 days ago5.0Xavier, Nick, and the guys in the shop crushed it. I think as in a pickle after Walmart left me high and dry. I showed up 45 min before closing time and they got tires mounted for me with time to spare. They didn't even skip a beat when I asked for help. 10/10 will be back.
- MTme theguyNov 17, 20255.0Wow what an awesome team. I came in for a set of tires and an alignment. I had to wait 2 hours but I was involved in every process and was given my recommendations promptly and politely. I really felt valued as a guest and not as a customer. Thank you mavis!
- CDCharlie DenneyNov 15, 20251.0Had an appointment for 8 am so that the wait time would be less, or so I thought. Was quoted 524 for front brakes and rotors. Was told it will take 40 minutes to in stall. Fast forward to 11:45 just now finishing. But then go to pay and they tell me the total is over $670. That feels like theft at this point. Almost $150 more than quote. Don't waste your time going here unless you just want to waste.ypur time and spend more than necessary.
- KKKylie KerrNov 14, 20251.0Got all new rotors and pads. They immediately started squealing after the service and never stopped. Took my truck back to get it re-inspected and they said everything was fine. Now I’m having to go to another shop to get a new rotors and new pads not even 5000 miles later.
- QCQuincy CrabbNov 5, 20255.0Could not be happier with the service provided Kersin at Mavis Tire in Sumter. The set of tires I purchased had issues and she went above and beyond to ensure the issue was resolved. No hassle, no fuss, just quality customer service. I highly recommend this location and would ask for Kersin, she knows the business and understands what true customer service means.
Frequently Asked Questions About Mavis Tires & Brakes
What services does Mavis Tires & Brakes in Sumter offer?
Mavis Tires & Brakes offers tire sales, brake services, alignments, oil changes, battery replacements, suspension and exhaust repair, among other auto maintenance and repair services.
What are the operating hours for Mavis Tires & Brakes in Sumter?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
On which holidays is Mavis Tires & Brakes in Sumter closed?
The location is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Where is Mavis Tires & Brakes located in Sumter?
Mavis Tires & Brakes is located at 1355 Alice Dr, Sumter, SC 29150, USA.
Which tire brands are available at Mavis Tires & Brakes in Sumter?
They carry major tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many others.
How can I make a reservation or appointment at Mavis Tires & Brakes in Sumter?
You can make a reservation online via their website at https://www.mavis.com/locations/sumter-sc.
What nearby places can I visit around Mavis Tires & Brakes in Sumter after my car service?
Nearby places include Walmart Pharmacy for prescriptions, sweetFrog Premium Frozen Yogurt for a treat, and Starbucks for coffee and snacks, making it convenient to relax or run errands while your vehicle is serviced.
Is there a convenient place to pick up or ship packages near Mavis Tires & Brakes?
Yes, there is a UPS Access Point location nearby for courier and shipping needs, useful if you want to handle packages close to where your car is serviced.
Are there pet-related services near Mavis Tires & Brakes in Sumter?
Yes, nearby there are pet stores like Petco and Vetco Vaccination Clinic, ideal for pet care needs when visiting the area.
Does Mavis Tires & Brakes in Sumter offer a tire price match guarantee?
Yes, Mavis Tires & Brakes offers a tire price match guarantee ensuring customers get great value on top-brand tires.