Frank's Car Wash Express

4.2
763 reviews

About

Car Wash
Part of the Take 5 Car Wash network of washes, Frank's Car Wash Express in Sumter offers quick and convenient express washes to keep your vehicle shining. Both single-wash and unlimited membership options are available for you to wash at your discretion and our complimentary vacuums will keep your interior looking as great as your exterior!

Location

Frank's Car Wash Express
1008 Broad St, Sumter, SC
29150, United States

Hours

Reviews

4.2
763 reviews
5 stars
518
4 stars
83
3 stars
44
2 stars
38
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Yander, Jamaar, and KD for their excellent service.

Quality of Work

Overall, customers were satisfied with the quality of the car washes, noting that their vehicles were cleaned thoroughly and looked great after service.

Speed of Service

Several reviews highlighted the fast service provided, with many customers appreciating the quick turnaround time during their visits.

Inconsistency

Some customers reported inconsistencies in service quality, mentioning that certain details were missed or that the service felt rushed at times.

Family-Friendly Atmosphere

Customers noted a welcoming environment, with staff engaging positively with children and creating a fun experience for families.
  • MB
    Montine Boyd
    6 days ago
    1.0
    I went there today, on November 17, 2025. I paid $22.00 for my car to go through the car wash, polishing, and tire shine. Basically everything done on the outside. Well, they did not wipe it down or dry it. Their blowers are useless. I went back after work to either get a refund or have them redo the job. Well, I was told by the site manager that HE stopped drying cars for single car washes in February 2025. HE stated that unless the customer is a member of Take 5, that he no longer does the hand drying at his site. He wouldn't even come out his little office to look at the car so I could show him the dirt. I will no longer be using Take 5 car wash. MOD wash is so much better.
  • JJ
    Jay Jones
    6 days ago
    1.0
    My wife came to get her car washed and paid $22 went through the wash and they didn’t even dry it off. There was still stuff everywhere. The car was not clean so she went back and the manager Brandon said they no longer dry cars down that are not members. Way overpriced for the bad job they did.
  • NB
    Nathanael Brown
    Nov 10, 2025
    5.0
    Wonderful service, KD and Jonathon are a great team, he’s fast and respectful. KD is always bright and fast at what she does. Always enjoy my experience here
  • BR
    Brittney Rodgers
    Oct 25, 2025
    5.0
    I enjoy coming to Frank’s, the men there are all full of energy and always making my kids laugh. I was welcomed by Yander, make sure you say hey to him. Then both Malcom and Braiden did a good job helping guide my car into the tunnel and playing with my kids through the window while they spot cleaned. Yall would enjoy Jamaar goofy and bubbly personality, thank you sir for wiping my car down, and giving my family a laugh. Andrew and Zack with kid at heart personality too spoiling my kids and being playful. All these men are great and you will enjoy getting your car cleaned by them. My kids do! Thank you guys. The manager there, Brandon, MY HUBBY is definitely one to see, he will get you right with the right wash for you and if anything happens he will have you fixed, and he does it with joy in his heart. And a smile on his face and he very handsome too!
  • BS
    Britney Simmons
    Oct 25, 2025
    5.0
    I’ve been coming here quite frequently now that I’ve got a membership. The service is always good and the workers always seem to have a smile on their face. It’s wonderful to see such a young group of people enjoying working in this day and age. When I was asked by Jamar and Andrew after they did my car I was delighted to finally give this group the credit they deserve. Would definitely recommend