Enterprise Rent-A-Car

4.2
751 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Sumter, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sumter location today.

Location

Enterprise Rent-A-Car
21 E Wesmark Blvd, Sumter, SC
29150, United States

Hours

Reviews

4.2
751 reviews
5 stars
507
4 stars
86
3 stars
40
2 stars
24
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.

Vehicle Condition

Feedback varied on vehicle cleanliness and maintenance, with some customers reporting issues like unpleasant odors and insufficient fuel levels.

Overall Experience

While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor handling of customer concerns.

Pickup and Wait Times

Customers expressed frustration with long wait times for vehicle pickup, especially when they had reservations.
  • GA
    Geri Arens
    Nov 10, 2025
    5.0
    The staff at enterprise was very friendly and professional. I enjoyed my experience with them. Would definitely use them again
  • V7
    Veteran 74
    Oct 31, 2025
    5.0
    Enterprise! The folks there are really nice and knowledgeable and very easy to work with! Thanks guys!!! Ray
  • DR
    Devin Richardson
    Oct 27, 2025
    5.0
    Yooo these guys are awesome. They want to make sure you enjoyed the vehicle and care about their customers, id give em 10 stars 🌟 everyone is professional and wants their customers to be happy with everything, will be a frequent customer.
  • KF
    Kaitlyn Faith
    Oct 17, 2025
    1.0
    Will not be returning at all … Reserved a car on Monday to pick up on Wednesday at 12 . We show up at 12 to sign paperwork and pay for the rental, we than waited almost an hour for the car (the point of a reservation is to not wait longer than necessary) . We finally pay and sign (took 3 minutes at most to do that) then get on the road . The car worked fine . We return the car today ON TIME !! They proceeded to tell us we owe them $20 for gas mind you we refilled it to the amount that was in it when we picked it maybe a few miles less but definitely over half a tank !! While we are returning the car we see them immediately put someone else in the car , so I’m confused on why we had to wait an hour when we had a reservation….
  • HA
    Herbert AndersonIII
    Oct 11, 2025
    5.0
    Clean, well kept vehicles that get the job done. Enterprise will handle all my rental needs. Go Gamecocks

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Sumter, SC?

Enterprise Rent-A-Car is located at 21 E Wesmark Blvd, Sumter, SC 29150, United States.

What are the operating hours of Enterprise Rent-A-Car in Sumter?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 1:00 PM to 4:00 PM.