Advance Auto Parts

4.2
342 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 510 Broad St in Sumter offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
510 Broad St, Sumter, SC
29150, United States

Hours

Reviews

4.1
341 reviews
5 stars
174
4 stars
95
3 stars
41
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences varied; many praised friendly and helpful staff, while others reported poor service and unprofessional behavior from certain employees.

Product Availability

Customers appreciated the store's ability to order parts quickly, but some experienced issues with incorrect items being provided or items being out of stock.

Store Environment

The store was generally described as clean and well-stocked, contributing to a positive shopping experience for many customers.

Knowledge and Expertise

While some staff were noted as knowledgeable and helpful, there were complaints about a lack of expertise among certain employees, leading to customer frustration.

Online Ordering Issues

Several customers reported problems with the online ordering system, including slow website performance and discrepancies between online orders and in-store availability.
  • RB
    ROBERT BURRELL
    Oct 28, 2025
    5.0
    Great service and friendly staff
  • MJ
    Melissa Jackson
    Oct 20, 2025
    5.0
    Never a problem when I go here. Staff is very polite but the manager is super. He is one in a million for sure. When other part stores have given me the wrong part started going to this location and never in 3 1/2 yrs have I ever got the wrong part .. love this place and they have my business til God calls me home. 😊
  • GZ
    Greg Zepko
    Oct 14, 2025
    5.0
    Always a good experience when I have to go there. Friendly employees and a clean, well stocked store.
  • NP
    Nakiah Pitt
    Sep 12, 2025
    1.0
    Went in to see if I could get some help with either a fuse or relay for my horn. I walk in, wasn’t even greeted or asked if I needed any assistance. The employee was just chatting on the phone the whole time. So I left. Customer service was extremely poor.
  • LG
    Luke Gayle
    Sep 1, 2025
    5.0
    Fast N friendly service Loved the attentivenees and professionalism

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*