Mavis Tires & Brakes

4.5
1040 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Summerville.

Details

  • Requires appointmentNot available
  • RestroomAvailable

Location

Mavis Tires & Brakes
1715 Old Trolley Rd, Summerville, SC
29485, United States

Hours

Reviews

4.5
1,040 reviews
5 stars
860
4 stars
59
3 stars
16
2 stars
12
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting individuals like Josh, Mark, and Theresa for their excellent service.

Efficiency

Many reviews noted quick service and short wait times, with several customers mentioning being in and out in under an hour.

Honesty and Transparency

Customers appreciated the honest communication regarding pricing and services, with many feeling they were not pressured into unnecessary repairs.

Mixed Experiences

While most feedback was positive, some customers reported issues with appointment management and service delays.
  • HJ
    Haley Jacobs
    2 days ago
    5.0
    Super friendly and professional staff! Didn’t wait long at all and will definitely be back!
  • BP
    Brandt Prince
    3 days ago
    5.0
    The employees here are all about a positive customer service experience. They were friendly and informative. I got a tire rotation, balance and wheel alignment during my visit. After I left I noticed the steering wheel was turned to the left even though I was going straight. I went back the next day and they apologized and fixed the issue for me. Again, the employees were very helpful and friendly and made the experience worth it. And they have a free air machine outside of their shop. One minor issue to note is their appointment making on their website. I made my appointment for 9am but did not get work started until after 1030. I'm not sure if it was because of staffing issues, people in front of me, or something else, but just be prepared to not hold 100% to that appointment time. All things considered, not a big deal though.
  • SZ
    Sa'miiah Zieglar
    6 days ago
    5.0
    My car can’t get enough of this shop lol. Everyone here is real cool and personable. Ive had the pleasure of speaking with Zachariah; he is very helpful and means business. Definitely recommend getting your services here🙂‍↕️😝.
  • AW
    Amani Williams
    Dec 11, 2025
    5.0
    I want to share my appreciation for Josh and Mark for their amazing customer service and professionalism they showed today. I came in with and issue with my brakes, and they both took the time to check everything carefully, explain what went wrong, and made sure I was safe to drive all in a span of 1 hr and 30 minutes. They were very helpful! I’m extremely grateful for their help and highly recommend this shop for future services!
  • LS
    Leatrice Smith
    Nov 30, 2025
    1.0
    My daughter took her car here on 11/26 for a new tire because she was having issues with one. They recommended she replaced all four tires along with her rear rotors and brakes. She also asked for an oil change. On Thanksgiving day while driving the car it was struggling to shift into gears, jerking while in drive and in reverse. Smoke began coming from her rear brakes. On the Friday after Thanksgiving she attempted to drive the car to Mavis and the car broke down. She contacted Mavis and informed them the car would be towed to them. After 10-15 mins of looking at the car they claimed they (1) drained the oil (2) she was low on coolant and (3) it was the tow truck driver fault. Clearly Mavis could see the car was not able to be driven. Yet advised me to take it to the dealer because now it was low on transmission fluid. The car broke down in tow to the dealership and I opted to have the car towed back to Mavis. Mavis has had my car for almost two days now with no response or updates with what is going on

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.