Gerber Collision & Glass

3.7
253 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
103 Old Trolley Rd, Summerville, SC
29485, United States

Hours

Reviews

3.7
253 reviews
5 stars
148
4 stars
21
3 stars
5
2 stars
13
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including lack of communication, rudeness, and unresponsiveness from staff.

Repair Quality

Mixed feedback on repair quality; while some customers were satisfied with the work, many reported issues with incomplete repairs and poor craftsmanship.

Timeliness

Many customers expressed frustration with long wait times for repairs and lack of timely updates on the status of their vehicles.

Overall Experience

A significant number of reviews indicated a negative overall experience, with customers advising others to seek alternative repair shops.
  • PM
    Patrick Mulheir
    3 days ago
    1.0
    Horrible
  • CK
    C K
    Dec 24, 2025
    1.0
    Never even made it past the estimate phase of things so I can’t speak to their craftsmanship but the lack of customer care up front was disheartening. Made an online appointment for a free estimate as per advertised. To be told “we are far too busy to deal with that minor work” and then passed off to a local mom and pop before even getting in the door was probably a blessing in disguise. I guess not everyone’s money spends the same 🤷‍♂️ Edit and response to the Gerber reply- I have already spoken to someone from there (not sure why you say they’re attempting to reach me) and they apologized and recanted. Too little too late! Offered to take care of it and do estimate himself but I had already moved on to another place that took great care of me
  • 7F
    79 Fird
    Dec 20, 2025
    1.0
    Took my truck here for a simple door and fender. After months and numerous trips out there to pick it up, still not good. First time there it looked like a 3rd grader put it back together and had wind and water leaking through the door seal. Brought it back and the bent the top of the door to get door to seal, causing the window regulator to go out, and creased the fender trying to get it to line up. After numerous months and trips and time off work to pick it up they left half of the plugs in the door unplugged…. I already had things lined up to trade the thing in. I got so tired of this place I literally traded my truck so I wouldn’t have to deal with them anymore…. Find a 5th grader who will repair your car better.
  • SJ
    Scott Jones
    Dec 1, 2025
    1.0
    We had an appointment and we were a little late so we called. They said to bring the car in it’s ok. So we drove all the way there just for them to say we had to reschedule. Why the heck didn’t you say that when we called???? What was the point of telling us to come in if you were just going to turn us away. I guess we need to find a different company to do business with.
  • PP
    Paul
    Nov 30, 2025
    5.0
    Took my car to be fixed after some construction debris smashed the bumper of my new car. My car was repaired faster than I expected and the replacement bumper looks good as new. The technician even took the time to transfer the decepticon logo from my old bumper to my new one. It's small silly things like this that makes a difference between just completing a job vs. caring about the quality of the work completed. All the electronics, radar, camera, etc., work perfectly and I have run into no problems so far. The whole experience was easy, professional and friendly. Based on my experience, I would definitely recommend Gerber Collision and Glass of Summerville should you need repairs to your vehicle.

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass provide?

Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.

What are the operating hours of Gerber Collision & Glass in Summerville?

They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.