Advance Auto Parts

4.1
310 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 945 Bacons Bridge Rd in Summerville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
945 Bacons Bridge Rd, Summerville, SC
29485, United States

Hours

Reviews

4.1
310 reviews
5 stars
172
4 stars
68
3 stars
28
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees were praised for their helpfulness and knowledge, while others were criticized for rudeness and lack of assistance.

Product Availability

Frequent complaints about stock issues, with customers reporting that items were often out of stock or not available as advertised.

Staff Knowledge

While some staff members were noted for their expertise and willingness to assist, others were described as lacking basic knowledge about products and services.

Store Experience

Customers appreciated the cleanliness of the store and the convenience of location, but many expressed frustration with long wait times and poor service during busy hours.

Pricing Issues

Concerns were raised about discrepancies between in-store and online pricing, as well as perceptions of rising prices compared to competitors.
  • DP
    David Perry
    Oct 17, 2025
    1.0
    I took my car for an oil change today, 10/17/2025, to AAA Car Care at 9980 Dorchester Road in Summerville SC. They didn't have the oil filter in stock so ordered it immediately from Advance Auto Parts at 945 Bacon Bridge Road, which according to Google Maps is exactly 4 miles away. I only have one car so I had to wait for the oil change to be completed. It took over 2.5 hours for the part to be delivered from Advance Auto Parts. I witnessed at least 4 calls from the agent at AAA Car Care to Advance Auto Parts at 945 Bacons Bridge Road, and overheard the parts store person say the delivery man was on the way, identifying him by name. That delivery man is known by AAA Auto Care who see him frequently due to deliveries. On the last call the agent told me that the man who was supposedly "on the way" answered the phone. This resulted in a job that should have taken less than 30 minutes to take almost 3 hours. I value honesty above all else, and to witness not only dishonesty, but laziness as well, goes against my grain. I commend AAA Car Care for their efforts on my behalf. They refused to charge me for the oil change, so had to eat that cost as well as the cost of the oil filter. I suggested that they find a different parts source.
  • SH
    Seth “Deadguyalepale” Horne
    Sep 20, 2025
    3.0
    Its 👍
  • AR
    Amanda R
    Sep 5, 2025
    5.0
    Miss. Heather was so great and I loved her confidence and knowing her stuff!!!!
  • CW
    Crystal Williams
    Aug 18, 2025
    1.0
    Called about 10 times to check on a order status just to drive by and see the employees watch the phone ring.. very weird will go to auto zone instead
  • KB
    Kevin Br
    Aug 9, 2025
    1.0
    I went in to get a battery check/replacement. I waited my time to get to the counter and was told I would have to wait until no one was in line before they could check/replace my battery. I will go somewhere else from now on. I was a dedicated buyer from Adv Auto and would go to them first (even passing others) but no longer. You would think that they would have more than one employee working on Saturday at 1pm. I will find another parts center that wants my money.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*