Advance Auto Parts

4.2
239 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 857 Orangeburg Rd in Summerville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
857 Orangeburg Rd, Summerville, SC
29483, United States

Hours

Reviews

4.2
239 reviews
5 stars
141
4 stars
52
3 stars
16
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and lack of knowledge from employees.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided assistance, but there were also complaints about employees being clueless or unhelpful.

Store Cleanliness

Customers appreciated the cleanliness of the store, which contributed positively to their shopping experience.

Product Availability

While many customers found the parts they needed, some expressed frustration over inventory discrepancies and the need to order items.

Positive Experiences

Numerous reviews mentioned exceptional service from specific employees, indicating that individual staff members can significantly enhance customer satisfaction.
  • SM
    Sondra Montgomery
    3 days ago
    5.0
    I've dealing with advance for quite some years. Customer service has always been great and welcoming.
  • TH
    Tammy Harris
    Jul 7, 2025
    5.0
    Very helpful and friendly staff.
  • CM
    Chrystal Miller
    Jul 5, 2025
    1.0
    We received poor service. My Son needed wipers for his car and there was admitted lack of knowledge of the product. After choosing a brand the clerk said she did not know how to install them. Auto stores have gone to pot. No one knows anything anymore. Just a few years ago guys would advise of best wipers and install them quickly. I would tip them and be on my marry way. Disappointed.
  • RL
    Robert Lewis
    Aug 5, 2021
    5.0
    They always have what I need for my truck.
  • JR
    John Russ
    Sep 28, 2019
    1.0
    Every time I return to this store I remember why I shouldn’t return to this store every employee sitting down not paying attention to anything but there phone shelves are “incorrectly stocked” though tag and price are the item I have but they have g changed the price on the floor yet everyone in this store needs to be fired and close down until a staff that’s capable of checking basic parts can be acquired there excuse every time is go to another parts store we don’t have anything

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*