Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Spartanburg.
Details
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.8
1,389 reviews
5 stars
1,293
4 stars
37
3 stars6
2 stars6
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Stephanie, Blake, and Spencer.
Efficiency
Customers frequently noted quick service and prompt attention, often getting their issues resolved in a timely manner.
Quality of Work
Overall, the quality of repairs and services received positive feedback, with many customers expressing satisfaction with the work done on their vehicles.
Communication
Several reviews highlighted the staff's ability to explain services and costs clearly, contributing to a positive customer experience.
Negative Experiences
A few customers reported negative experiences, particularly regarding long wait times and issues with service quality, indicating inconsistency in performance.
- CSChristine Scharpenberg5 days ago5.0The workers here at Mavis tire were fantastic. Spencer and Blake helped me through all of the things that my car needed and we’re very kind and did a great job explaining everything thank you so much.
- JEJohnna Edwards6 days ago2.0The manager at Mavis convinced me that something was causing a particular problem, so I paid for it to be repaired. Then, when that didn't solve the problem at all, I met with her to see if I could get a refund of some sort. When all she offered me was a free alignment at a later date, I contacted the corporate office. The Regional Manager proceeded to tell me that the video interaction between me and the manager indicated that she wasn't sure it would fix the problem. So, I told him to look further into the video during a second interaction between us because at the first interaction I had not made the decision to get the repair, and he did not respond to that request and basically told me that the part needed to be fixed eventually anyway so they wouldn't be giving me any sort of compensation. When I told him the part didn't need to be fixed right then because it wasn't causing any problems, he gave me no further help. I will not be returning. Strongly recommend Firestone down the road. They are consistently straight-forward, honest, and accommodating.
- JJjhg31Nov 13, 20251.0I went to Mavis for a brake flush and other maintenance on my daughter 2020 Nissan Sentra. Been advised during the brake flush that the technician can't put the rear caliber back on and I need a new one. Not making any sense to me for a brake flush. This was on a Friday and Mavis kept my daughter car until Monday. Stating the dealership only has the part. They charged me $699.00 for a part they broke. I made a BBB complaint. Mavis did not respond at all.
- EHErin HoffOct 29, 20255.0I came in to get my brakes checked out and during the inspection they found some much larger issues with my shocks and subsequently my tires. Stephanie was amazing. She made sure I thoroughly understood the issues my car was facing, gave me suggestions on things to look into with my dealership, and when it was time to schedule my service at Mavis she was able to get me in same day and at a fantastic price. The service team got my car tuned up within a few hours and it’s handling perfectly now. Plus, the parts and labor come with warranties to help me out if any issues pop up in the future! I would recommend this location to anyone in the area.
- TGTye G.Oct 27, 20255.0***Review update*** Unfortunately, I hit yet another pot hole in the beautiful city of Spartanburg. I had to return to Mavis & I received excellent customer service with a smile from Stephanie upon arrival. Corey, the technican completed the vehicle alignment very quickly and I was so pleased that he took it for a test drive. This staff at this location is truly excellent! 10/10 highly recommend The East Main St. location provided efficient & professional service. Stephanie at the front desk is wonderful! She always provides assistance that I need due to my disability by helping me to get in and out of my vehicle. I'm so grateful for her!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers top-brand tires plus auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Do you offer a price match guarantee on tires?
Yes, Mavis Tires & Brakes has a tire price match guarantee and also guarantees the price for 30 days after purchase.
Can I get a wheel alignment at Mavis Tires & Brakes?
Yes, wheel alignments are available for most cars with prices around $89.99, but you should contact the store for exact pricing and appointment scheduling.
Is an appointment required for brake inspections or repairs?
No appointment is necessary, but it is recommended to schedule one for brake services.
Can I wait at the shop while my car is being serviced?
Yes, all locations have waiting areas with access to a television and free Wi-Fi for customers.
What are your store hours?
Monday to Wednesday and Friday: 8:00 AM to 6:00 PM, Thursday: 8:00 AM to 8:30 PM, Saturday: 8:00 AM to 5:00 PM, Sunday: 9:00 AM to 5:00 PM.
What payment methods does Mavis Tires & Brakes accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Are there any nearby places to eat or relax while waiting?
Yes, nearby places include Pizza Hut for pizza, Sake Spartanburg for sushi and steaks, Starbucks for coffee, The Coffee Bar East for cafe options, and Andy's Frozen Custard for desserts.
Are there nearby automotive or tire-related businesses near Mavis Tires & Brakes?
Yes, Dixie Tire & Automotive is nearby offering automotive repairs, providing alternatives or additional auto services in the area.
What financial services are available near Mavis Tires & Brakes?
Nearby financial service providers include United Community Bank, BB&T, BB&T Mortgage, East Spartanburg BC, Bank of America ATM, Founders Federal Credit Union, and LoanMax Title Loans.