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Advance Auto Parts

4.1
(277 reviews)

Business Details

1451 John B White Sr Blvd, Spartanburg, SC
29306, United States
(864) 574-6403

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1451 John B White Sr Blvd in Spartanburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1451 John B White Sr Blvd, Spartanburg, SC
29306, United States

Hours

Reviews

4.1
277 reviews
5 stars
161
4 stars
62
3 stars
16
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of knowledge.

Product Availability

Many customers appreciate the store's stock of parts, but there are complaints about frequently not having specific items available.

Staff Knowledge

There are concerns about staff knowledge and training, with several reviews mentioning employees providing incorrect parts or lacking assistance.

Management Issues

Several reviews highlight poor management practices, including employee treatment and customer service failures.

Positive Experiences

Despite the negatives, many customers report positive experiences, particularly with specific employees who provided excellent service.
  • WA
    Wendy Arbogast
    Feb 6, 2026
    5.0
    Jonathan Mabry was an absolute delight! I was out with my daughter servicing my 82 year old father’s vehicle. He needed new windshield wiper blades and we thought maybe a new battery. Jonathan greeted us outside as he was running some sort of test on a vehicle for another customer and already started with us as we were walking into the store. His vehicle showed 3 different size batteries and Jonathan studied our current battery and matched us with the right one. He even suggested an anti corrosion kit to help pro long the battery. He was balancing three or four different tasks at once and still managed to install the wipers and battery on my father’s vehicle in under 15 minutes! Very professional and very kind young man that made this visit such a pleasure! Advanced Auto will be our new home for any auto services moving forward with this high quality of service! Thank you so much Jonathan!
  • JG
    Jamie Garrison
    Jan 18, 2026
    5.0
    Jonathan M. was an absolute savior for my family and I today! We are not from this area and were here visiting family. On our way home noticed our battery was very weak and went to have it tested at this location. Jonathan greeted us and calmed us down assuring us that it was just our battery and not our alternator! Needless to say he picked out the correct battery and installed it all within 10 minutes and we were already back on the road! He also showed us how to honor our warranty at the Advanced stores back home even though we are from out of state! Unbelievable service that turned a disaster of a day into such a more manageable one, 10/10 would no doubt recommend to anyone! Thank you!!!!!!
  • IM
    Ian Mcabee
    Jan 7, 2026
    5.0
    Ive been to other auto parts stores where the person behind the counter never moves and barely takes the time to look up from his phone. Not this one. The clerk was outside when i pulled up, He held the door for me and said welcome come on in the house lol. He asked if i needed help with anything, but all i needed was some oil. He walked me over and after i got what i wanted he even took the time to verify it was the correct stuff on the computer instead of just ringing me up and sending me on the way. I truly believe the guy cares and enjoys his job.
  • FD
    Francisco Duncan
    Jan 7, 2026
    5.0
    I shop at this store all the time, today i was helped by a new guy named Rob. Despite never seeing him before, he was very knowledgeable and helped get my car back on the road.
  • PP
    PHLYT9
    Dec 3, 2025
    1.0
    An absolute horror show. Problem after problem with their defective cardone and carquest rack and pinions , and not just one. Their warranty department is an complete Trainwreck. They do their very best trying not to cover anything under warranty and good luck with any labor for a defective part . They need a few ruthless lawyers to teach them a lesson. My advice to anyone with automobile problems is to stay clear from this place. The company is just worthlessjunk.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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