Advance Auto Parts

4.3
485 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7785 Warren H Abernathy Hwy in Spartanburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7785 Warren H Abernathy Hwy, Spartanburg, SC
29301, United States

Hours

Reviews

4.3
485 reviews
5 stars
270
4 stars
136
3 stars
42
2 stars
13
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unprofessional behavior from certain employees.

Product Availability

Customers noted that the store often has the parts they need, but there were instances of confusion regarding inventory and availability.

Pricing

Many reviews highlighted good prices and value for money, although some customers mentioned cheaper alternatives available elsewhere.

Installation Services

There were complaints about inconsistent battery installation services, with some customers experiencing delays or refusals based on new policies.

Store Environment

The store is generally described as clean and well-stocked, but some customers expressed frustration with long wait times and busy conditions.
  • JH
    jeff hall
    Oct 7, 2025
    5.0
    Great Service and Prices
  • AB
    Andrew Burns
    Sep 10, 2025
    5.0
    They were super ready to help me with anything I needed at their store
  • LL
    Luke
    Aug 28, 2025
    5.0
    I have to say that this is my go-to store from now on. The people here are great! I was greeted as soon as I walked in and was asked if I needed any help. You don't get that from too many places anymore. Gage is the one who had helped me, I was doing my own oil change. He helped me choose the correct oil which I didn't realize all the different types. He also made sure I had everything I need to do it. If he hadn't asked me if I need something as simple as a drain pan, I probably would've had to come back and since I had everything in the first trip, he made sure I had everything I needed so I didn't have to. He was very informative and answered all my questions. I will defiantly be coming back to this store!
  • CH
    Clifford Heald
    Aug 27, 2025
    1.0
    This place is absolutely terrible !! I typically only use advanced auto for all of .y auto needs. The people at this location are the worst I've ever come across in any type of business. I was very specific about the year make model and trim level of my vehicle. Every single part I got ( $500 worth ) was for a different vehicle. I got to the shop and they tore my car apart just to find out they couldn't use any of it and I wound up having to use their more expensive parts. I went to return the parts to Advanced and was rudely greeted by Tim as he acted like I did something wrong and said it couldn't be their fault. He attempted to look up my car and insisted I was giving him the wrong information and tried telling me what kind of car Im driving.. Really ???? Finally he found their mistake and offered an arrogant " oh well " type an apology. Then proceeded to tell me I have to wait 14 days to receive my $500 back for parts purchased 2 hrs prior with receipt in hand. Absolutely terrible customer service and clear ignorance of their job description. I will never return to this location and urge others to do the same and am highly considering giving my business to another auto parts store all together. You failed big time today advanced auto. Do better
  • NT
    Nikki Thompson
    Aug 12, 2025
    1.0
    Don’t count on getting the free battery installation. I recently had a few errands to run on the west side of town, so I stopped by the Advance Auto on Warren H Abernathy Hwy because I was having issues with my battery. I purchased a new battery for about $200, and the employee at the counter told me there was a new policy: if installation takes longer than 30 minutes, they are not allowed to install it. Conveniently, when he checked my vehicle, the system listed a 30-minute installation time—which I suspect is standard for most cars. However, my battery was easily accessible and right on top; it would not take long to replace. My husband actually installed it himself in about 10 minutes. When we returned the old battery to the Advance Auto near us, we mentioned the supposed policy to the manager. She said she had never heard of such a rule and believed it was incorrect. In short, it seems the employee at the first location simply didn’t want to do the installation. I tried calling that store to speak to a manager, but no one ever answered the phone.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*