Mavis Tires & Brakes

Reviews

• TM

  Toya Moore

  3 days ago
  5.0
  Walked in this morning without an appointment. Cody was very nice and explained they were down an employee and it might take longer for the service. It took longer to get to the car than expected, and then it took longer to figure out where the leak was coming from. Cody & Landon went above and beyond to find the issue and fix it. Cody keptva positive upbeat attitude the whole time AND even apologized for how long it took (no fault of theirs). That type of customer service stands out. I will definitely be back!
• AR

  Amber Ross

  4 days ago
  5.0
  I had an AMAZING experience thanks to Tim, Cody, and Landin! From start to finish, they were professional, fast, and extremely knowledgeable. They answered every single question I had about my car without hesitation and made sure I fully understood everything. What I appreciated most was how patient and thorough they were — no rushing, no confusion, just clear communication and great customer service. They made the whole process smooth and stress-free. If you’re looking for a team that actually cares and gets the job done quickly and efficiently, ask for Tim, Cody, and Landin. You won’t be disappointed!
• JS

  Jennifer Skardon

  Feb 23, 2026
  5.0
  I purchased 4 tires and ended up needing brakes well. The tire install, front brake job, and alignment test took just over 2 hours. The prices were comparable to other locations, but without the hassle of having to pay ahead to get the tires you want versus what they have on hand. Tim was easy to work with, providing honest recommendations and upfront pricing. The difference in how my car drives now is astounding. The Michelin Defender 2's have made a huge difference, especially on the highway. I recommend both the shop and the product.
• KS

  Killian Steele

  Feb 14, 2026
  5.0
  Cody was extremely helpful this morning when I took my vehicle up there. A little backstory; I woke up to a dead flat tire. I filled it with air and brought it to the closest tire shop I could find (mavis). I advised him I didn’t have an appointment. He stated that it wasn’t an issue, and got my car in the shop in a reasonable amount of time (less than 30 minutes). I decided to leave the car, as I had a busy morning. Cody called me shortly after and stated that they couldn’t work on my vehicle due to it having wheel spacers. I went back up there, confused, because I detest wheel spacers and would never have them on my vehicle. He stated that he works the front office, and was unsure about them, but pointed them out to me. The spacer he was referring to is actually my 2 piece rotor. After advising his manager of his findings, my car was promptly put on a rack to locate the source of my flat tire. During this time, Cody and I chatted. He genuinely cares about customer service, and ensures that everything is handled correctly. One tech approached me and complemented my car (I didn’t catch his name, but he was also friendly). The manager assisted with my tire as well! He was very hands on, because no one could find a leak in my tire. The manager, a different tech, and Cody all spent ample time looking for any foreign bodies lodged in my tire, checked the valve stem, and wheel to determine what would cause it to go flat over night. After no culprit was found, the manager filled the tire with air, put it on the ground and said he wanted to let it sit for 10 minutes to ensure it wasn’t actually leaking. The tire, valve stem, and wheel all appeared to be in serviceable condition, and I wasn’t charged for any services. Cody profusely apologized for the confusion regarding my 2 piece rotors, and I was sent home with the peace of mind knowing that I didn’t have an issue with my wheel/tire. Now to check my cameras to see if an ex flattened my tire 😂😂
• SE

  Sabrina Elliott

  Feb 13, 2026
  1.0
  Had the worst experience here. Had appointment for oil change and tire rotation. Arrived on time to facility, checked in, car was taken to a bay. 49 minutes later I inquired on status of my car. Much to my surprise, due to ZERO communication on their part, they did not have the oil needed. They literally drained my oil and had none to replace it with. When I stated how ridiculous this was, I was told by the manager that he had just gotten there and for me not to be disrespectful. What a joke, total lacck of communication or respect for me and my time was given. THAT was disrespect. ONLY worker that was polite and tried yo be helpful was a technician named Alex. Will NEVER return.

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