Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
332 reviews
5 stars
192
4 stars
46
3 stars
15
2 stars
13
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning specific employees like Stephen, Anthony, and Abi for their excellent service.
Service Speed
While some reviews highlighted quick service, others reported long wait times for appointments and services, indicating inconsistency in service speed.
Quality of Work
Several customers expressed dissatisfaction with the quality of repairs and service, citing issues with parts used and unresolved problems after service.
Communication
Customers frequently noted poor communication regarding service updates and appointment confirmations, leading to frustration and confusion.
Overall Experience
The overall sentiment is mixed, with many positive experiences overshadowed by significant complaints about service delays and quality.
- CDCamille DNov 6, 20255.0I take my vehicle here to get serviced when needed and the guys there always fix the issue at hand. They are very knowledgeable and honest about what they find wrong with my car. I've never doubted them here and the guys at the front are always very nice and talk through everything with me!
- HYHenry YoungSep 3, 20255.0Friendly and helpful service techs and front desk staff. They do good work.
- ECEllen CivilettoAug 29, 20255.0I hit a foreign object on Harrison Bridge Road near Fairview Rd on 8/2825 around 4:30 pm. Tire slashed. Limped into Goodyear Center and they were VERY accommodating! Tire was beyond repair. Replaced it within 30 minutes, and were courteous. Very appreciative!!
- NFNorman FineAug 23, 20251.0BEWARE. Took our 2018 Cadillac in for an issue which resulted in new struts and shocks. Issues continued after replacing the tires which got warn as a result of faulty work and multiple alignments with Goodyear just to find out by the dealer the parts used were not genuine parts and were too short for the vehicle. Tried to resolve with Goodyear management and they are claiming the dealership is wrong and what they used were the appropriate size even though we are still having issues. Never will gwe give them business again for anything. Also don't go get an oil change there with an appointment it means absolutely nothing. It will be 2-3 hours if your lucky. CAN'T SAY I DIDN'T WARN YOU. We thought for years this was a good company but I guess it only takes that ONE time when you need them to do the right thing and they WONT then you realize. Thx
- RBRon BrownJul 29, 20255.0Shopped online, including car dealerships and discount stores, for best deal on Goodyear tires. Goodyear Auto Service in Simpsonville offered comparable pricing on the tires I wanted. They scheduled my installstion, ordered the tires and installed them the next day - in total about 2 hours. They also replaced my tire pressure sensors and didn't charge labor since they were replacing the tires anyway. On top, they offered a decent discount on my final bill. I also noticed on several phone calls, they worked with callers to provide the best options to meet customers' budgets. I highly recommend Goodyear Service, Simpsonville.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and tire services.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:30 AM to 6:30 PM and on Sunday from 9:00 AM to 4:00 PM.
Are there any holiday hour changes I should be aware of?
Yes, Goodyear Auto Service is closed on New Year's Day, April 20, Thanksgiving, and Christmas Day. It has reduced hours from 8:00 AM to 5:00 PM on May 26, July 4, September 1, December 24, and December 31.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby dining options are available near Goodyear Auto Service?
Nearby dining includes Firehouse Subs Simpsonville, La Fogata Mexican Restaurant, Tropical Grille, Jack in the Box, Sonic Drive-In, McDonald's, Stella's Southern Bistro, and Chef 21 Sushi Restaurant, offering a variety of fast food, Mexican, Southern, and sushi cuisines.
Are there any nearby stores or services I can visit in Simpsonville around Goodyear Auto Service?
Yes, nearby you can find AT&T stores, EMB Tax Service, Clark's Fine Jewelers, Boost Mobile Local, and Stacey Moore: Allstate Insurance among others, making it convenient to combine errands with your service visit.
Is public transit or postal service accessible near Goodyear Auto Service?
Yes, the United States Postal Service and USPS Collection Point are nearby, helpful for mailing needs, and the area is served by local transit options around Fairview Road in Simpsonville.