Enterprise Rent-A-Car

4.2
460 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Seneca, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Seneca location today.

Location

Enterprise Rent-A-Car
204 By Pass 123, Seneca, SC
29678, United States

Hours

Reviews

4.2
460 reviews
5 stars
316
4 stars
60
3 stars
13
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor experiences, including unprofessional behavior and difficulty reaching staff by phone.

Reservation Issues

Several customers experienced issues with reservations, including cars not being available despite prior bookings and unexpected fees not communicated at the time of booking.

Vehicle Condition

Most customers reported receiving clean and well-maintained vehicles, although there were a few complaints about receiving cars that were not properly serviced.

Efficiency

Many reviews highlighted the quick and efficient service during the rental process, with some customers appreciating the ease of pick-up and drop-off.
  • EM
    eli matic
    Dec 28, 2025
    1.0
    Poor customer service and horrible experience, booked a week in advance however upon arrival the credit card we showed once booked wasn't able to be used and that was that.. there was no transparency or any other option holiday had to be cancelled. Had we of been advised about what was actually needed, I could have sorted it out during the week and had it ready, but staff couldn't care less about their jobs
  • PJ
    Phillip Justice
    Dec 18, 2025
    1.0
    Want answer phone
  • AD
    andy devries
    Dec 18, 2025
    5.0
    Great customer service!
  • LA
    Lee Aucoin
    Dec 2, 2025
    5.0
    Highly recommend this location, friendly and helpful staff!
  • DL
    Danielle Long
    Nov 28, 2025
    1.0
    Trying to reach somebody by phone is damn near impossible. After they realize you’ve called a couple times they just hang up on you because they recognize your number. They must be understaffed. I returned a rental car that I paid $2500 for and I can’t even get someone to answer the phone. This is the one in Seneca, South Carolina. The one in Simi Valley, California, where I picked the car up was absolutely amazing. Also, don’t expect them to come pick you up because they their radius for helping with that is only “5 minutes” from their office. I’ve dealt with enterprise before and this is by far the worst customer service I have ever encountered. Simply being hung up on is completely unprofessional. Especially after spending $2500 for a one week rental I dropped the car off last night and wanted to confirm that they knew that and can’t get in touch with anybody and they have been open for an hour and a half The day before when I called to see if they could bring me back to my house that’s only 20 minutes away after I drop the car off, it took me 20 minutes of realizing they’re not going to answer the phone. Someone called me back hours later. It’s horrible. They need a new manager.!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Seneca, SC?

Enterprise Rent-A-Car in Seneca offers a wide range of vehicles including rental cars, vans, luxury cars, and truck rentals to suit your needs.

What are the operating hours of Enterprise Rent-A-Car in Seneca?

The location is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.