Location.com logo
Brand Certified

Pilot Travel Center

4.0
(1461 reviews)

Business Details

1300 Burke Rd, Saint Matthews, SC
29135, United States
(803) 874-4340
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Saint Matthews, SC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1300 Burke Rd, Saint Matthews, SC
29135, United States

Hours

Reviews

4.0
1,461 reviews
5 stars
691
4 stars
389
3 stars
197
2 stars
67
1 star
117

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers praised the cleanliness of the store and restrooms, many others reported unsanitary conditions, particularly in the bathrooms.

Customer Service

Customer service experiences varied widely; some staff were described as friendly and helpful, while others were noted for being rude or unhelpful.

Facilities

The location was criticized for having inadequate restroom facilities, including a lack of changing tables and issues with cleanliness.

Food Quality

The quality of food, especially from the attached Arby’s, received mixed reviews, with some customers reporting cold or poorly prepared items.

Convenience

The location is considered convenient for travelers, but issues with fuel pump functionality and long wait times were frequently mentioned.
  • AF
    Angela Forbes
    Feb 25, 2026
    5.0
    Nice stop, even late at night. Well lit, clean, good prices, and an Arby’s attached.
  • MM
    Mark
    Jan 30, 2026
    1.0
    Men's bathroom not fit to use. Handicapped stall had urine covering the floor. I left without using it or buying anything. I don't recommend.
  • EB
    E B
    Jan 24, 2026
    5.0
    Store was clean. Restroom was clean enough. There's an Arby's at this location.
  • OK
    Olha Kl
    Jan 16, 2026
    1.0
    This is the worst place among all the gas stations; the employees who service the shower rooms are in no hurry at all. There was no one in line for the shower, but I waited for more than an hour to get into the shower.
  • JJ
    Jim
    Jan 6, 2026
    2.0
    Stopped here on New Year’s with a lot of travelers on the road, so I expected it to be busy—but the pumps were a mess. The pump I used was clearly malfunctioning. After I finished fueling and hung up the nozzle, the pump stayed open and never closed out my transaction. I had to go inside and ask the staff to reset it, and it felt like this was a normal, everyday issue to them. That’s concerning, since anyone pulling up behind me could have pumped fuel on my card. On top of that, the pump would not accept my Pilot number and kept giving an error message over and over, which just added to the frustration. Between the pump errors and having to go inside just to make sure my card wasn’t still active, the whole experience was unnecessarily stressful. I usually expect better reliability from Pilot, especially when it comes to payment security at the pumps. Hopefully this location addresses these issues, because right now it’s more frustrating than convenient.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: