Welcome to Pilot Travel Center in Saint Matthews, SC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
While some customers praised the cleanliness of the store and restrooms, many others reported unsanitary conditions, particularly in the bathrooms.
Customer Service
Customer service experiences varied widely; some staff were described as friendly and helpful, while others were noted for being rude or unhelpful.
Facilities
The location was criticized for having inadequate restroom facilities, including a lack of changing tables and issues with cleanliness.
Food Quality
The quality of food, especially from the attached Arby’s, received mixed reviews, with some customers reporting cold or poorly prepared items.
Convenience
The location is considered convenient for travelers, but issues with fuel pump functionality and long wait times were frequently mentioned.
AF
Angela Forbes
Feb 25, 2026
5.0
Nice stop, even late at night. Well lit, clean, good prices, and an Arby’s attached.
MM
Mark
Jan 30, 2026
1.0
Men's bathroom not fit to use. Handicapped stall had urine covering the floor. I left without using it or buying anything. I don't recommend.
EB
E B
Jan 24, 2026
5.0
Store was clean. Restroom was clean enough. There's an Arby's at this location.
OK
Olha Kl
Jan 16, 2026
1.0
This is the worst place among all the gas stations; the employees who service the shower rooms are in no hurry at all. There was no one in line for the shower, but I waited for more than an hour to get into the shower.
JJ
Jim
Jan 6, 2026
2.0
Stopped here on New Year’s with a lot of travelers on the road, so I expected it to be busy—but the pumps were a mess. The pump I used was clearly malfunctioning. After I finished fueling and hung up the nozzle, the pump stayed open and never closed out my transaction. I had to go inside and ask the staff to reset it, and it felt like this was a normal, everyday issue to them. That’s concerning, since anyone pulling up behind me could have pumped fuel on my card.
On top of that, the pump would not accept my Pilot number and kept giving an error message over and over, which just added to the frustration. Between the pump errors and having to go inside just to make sure my card wasn’t still active, the whole experience was unnecessarily stressful.
I usually expect better reliability from Pilot, especially when it comes to payment security at the pumps. Hopefully this location addresses these issues, because right now it’s more frustrating than convenient.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Saint Matthews, SC offer?
Pilot Travel Center offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, fresh foods, snacks, drinks, and quality coffee.
Is the Pilot Travel Center in Saint Matthews open 24 hours?
Yes, the Pilot Travel Center operates 24 hours a day, 7 days a week, including holidays.
Can anyone purchase a shower at this location and are showers available?
Yes, showers are available and can be purchased by anyone. For availability at specific locations, please use the store locator.
What payment methods are accepted at Pilot Travel Center in Saint Matthews?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay among other payment methods.
Does this location have CAT scales and overnight parking for trucks?
Yes, all Pilot Travel Center locations, including Saint Matthews, have CAT scales and offer overnight truck parking spaces.
Can I reserve parking or showers in advance at this Pilot Travel Center?
Yes, you can reserve parking and showers in advance through the Pilot app or via the Reserve Now quick link.
What nearby food options are available around Pilot Travel Center in Saint Matthews?
Nearby food options include Dunkin' for donuts and Arby's for fast food sandwiches, great for grabbing a quick bite before or after your visit.
Are there nearby financial services close to Pilot Travel Center?
Yes, there are Western Union locations nearby for money transfer services, convenient for travelers needing financial transactions.
Where can I get propane refills near Pilot Travel Center?
You can get propane refills at the Blue Rhino Propane Exchange located near the Pilot Travel Center in Saint Matthews.
How can I reach Pilot Travel Center in Saint Matthews for inquiries or support?
You can contact Pilot Travel Center by phone at +1 803-874-4340 or by email at TravelCenter.4579@pilottravelcenters.com.
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