Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Roebuck area, turn to Safelite AutoGlass . Those in central Roebuck or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 590 Southport Rd, Safelite AutoGlass Roebuck repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
474 reviews
5 stars
373
4 stars
11
3 stars
15
2 stars4
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their knowledge and ability to complete jobs quickly.
Communication Issues
Several reviews noted significant problems with communication, including appointment cancellations without notice and lack of accountability from the company.
Convenience
Customers appreciated the ease of scheduling appointments and the convenience of mobile service, with many mentioning quick turnaround times.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service, including improper installations and lack of follow-up on issues.
- EHEric Holland4 days ago5.0Fast, easy and always professional! From the young lady running the office, the tech who did a great job and then to the manager who introduced himself and explained everything and made certain that I was pleased with the service.
- MBMatthew BellJan 1, 20265.0Titus was phenomenal. He has earlier availability and called to confirm it would work for us. So we actually got the windshield sooner than we originally expected! He was very professional and did an awesome job. Very thankful for his help
- AEA EdmundsDec 21, 20255.0The process was very easy and there were multiple convenient appointments available to get my windshield replaced. My technician was awesome. He was prompt on his arrival. He was very professional and polite. He took care with my vehicle. He explained the process and showed me the issue that caused the leak from the company that replaced it after my accident.
- NBNicole BrumlowDec 16, 20251.0I rarely ever complain or write negative reviews, but to say that I’m frustrated and disappointed is an understatement. If you need a windshield replaced, DO NOT GO TO SAFELITE!!! Save yourself time and go with a more trusted and reliable auto glass repair shop because Safelite will cancel multiple appointments and have no true explanation on why. They don’t take accountability and my windshield has now had a huge crack for over two weeks thanks to Safelite constantly canceling and rescheduling appointments because a technician couldn’t come out or they never received the windshield or the windshield they did receive was defective. What a joke!!! I’ve never received customer service this bad before. Not to mention they typically would cancel the same day as the appointment. They even had duplicate appointments scheduled for me because they couldn't keep up with all the rescheduling they had to do for my windshield!! Never in my life have I witnessed such a lack of organization and communication. I will never go back to Safelite and hope others will take this review as a warning. I hope others can get better service than I did but I wouldn’t be surprised if others go through what I have went through for the past two weeks.
- BHBarbara HudsonDec 11, 20251.0I had a windshield replacement yesterday an mind you I had Christmas lights on the car. Well I informed the tech Chheng from the Roebuck store, that if he needed to move any of the lights to just lift them up well he cut the lights an now half of them are off. I called the store only to find out they are not responsible. So just a reminder if these companies hire incompetent people to provide these services an they damage anything they are not responsible read the emails an documents they send you. However you can take it to civil court an sue individuals.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Roebuck offer?
Safelite AutoGlass provides windshield repair and replacement, chip and crack repair, back/rear and side glass replacement, power window and regulator repair, and windshield wiper replacement.
Where is Safelite AutoGlass located and what are its hours of operation?
Safelite AutoGlass is located at 590 Southport Rd, Roebuck, SC 29376, US. It is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile auto glass repair services?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in the Roebuck area.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Windshield repairs at Safelite AutoGlass come with a national lifetime warranty for safety and reliability.
What payment methods are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are appointments required for service at Safelite AutoGlass?
Yes, appointments are required to receive service at Safelite AutoGlass.
What languages are spoken by staff at Safelite AutoGlass Roebuck?
The staff at Safelite AutoGlass Roebuck speaks both English and Spanish.
Are there contact-free service options available at Safelite AutoGlass?
Yes, contact-free service options are available; customers can book online for convenience and safety.
What nearby restaurants can I visit before or after my appointment at Safelite AutoGlass?
Nearby dining options include Two 95 Food and Spirits, Southport Bar and Grill, and Holden’s Ranch, which offer a variety of American, Southern, and bar-style food and drinks.
Where can I find towing or roadside assistance near Safelite AutoGlass in Roebuck?
Elite Towing & Recovery offers towing and roadside assistance services near Safelite AutoGlass, which can be helpful if your vehicle disables before an appointment.
Are there any family-friendly activities or services near Safelite AutoGlass?
Yes, Spartanburg Gymnastics and Spartanburg Gymnastics Inc are nearby gymnastics centers suitable for family activities, and Children's Corner Child Care is available for child care services.