Safelite AutoGlass

4.3
474 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Roebuck area, turn to Safelite AutoGlass . Those in central Roebuck or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 590 Southport Rd, Safelite AutoGlass Roebuck repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
590 Southport Rd, Roebuck, SC
29376, United States

Hours

Reviews

4.3
474 reviews
5 stars
373
4 stars
11
3 stars
15
2 stars
4
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their knowledge and ability to complete jobs quickly.

Communication Issues

Several reviews noted significant problems with communication, including appointment cancellations without notice and lack of accountability from the company.

Convenience

Customers appreciated the ease of scheduling appointments and the convenience of mobile service, with many mentioning quick turnaround times.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor service, including improper installations and lack of follow-up on issues.
  • EH
    Eric Holland
    4 days ago
    5.0
    Fast, easy and always professional! From the young lady running the office, the tech who did a great job and then to the manager who introduced himself and explained everything and made certain that I was pleased with the service.
  • MB
    Matthew Bell
    Jan 1, 2026
    5.0
    Titus was phenomenal. He has earlier availability and called to confirm it would work for us. So we actually got the windshield sooner than we originally expected! He was very professional and did an awesome job. Very thankful for his help
  • AE
    A Edmunds
    Dec 21, 2025
    5.0
    The process was very easy and there were multiple convenient appointments available to get my windshield replaced. My technician was awesome. He was prompt on his arrival. He was very professional and polite. He took care with my vehicle. He explained the process and showed me the issue that caused the leak from the company that replaced it after my accident.
  • NB
    Nicole Brumlow
    Dec 16, 2025
    1.0
    I rarely ever complain or write negative reviews, but to say that I’m frustrated and disappointed is an understatement. If you need a windshield replaced, DO NOT GO TO SAFELITE!!! Save yourself time and go with a more trusted and reliable auto glass repair shop because Safelite will cancel multiple appointments and have no true explanation on why. They don’t take accountability and my windshield has now had a huge crack for over two weeks thanks to Safelite constantly canceling and rescheduling appointments because a technician couldn’t come out or they never received the windshield or the windshield they did receive was defective. What a joke!!! I’ve never received customer service this bad before. Not to mention they typically would cancel the same day as the appointment. They even had duplicate appointments scheduled for me because they couldn't keep up with all the rescheduling they had to do for my windshield!! Never in my life have I witnessed such a lack of organization and communication. I will never go back to Safelite and hope others will take this review as a warning. I hope others can get better service than I did but I wouldn’t be surprised if others go through what I have went through for the past two weeks.
  • BH
    Barbara Hudson
    Dec 11, 2025
    1.0
    I had a windshield replacement yesterday an mind you I had Christmas lights on the car. Well I informed the tech Chheng from the Roebuck store, that if he needed to move any of the lights to just lift them up well he cut the lights an now half of them are off. I called the store only to find out they are not responsible. So just a reminder if these companies hire incompetent people to provide these services an they damage anything they are not responsible read the emails an documents they send you. However you can take it to civil court an sue individuals.

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Roebuck offer?

Safelite AutoGlass provides windshield repair and replacement, chip and crack repair, back/rear and side glass replacement, power window and regulator repair, and windshield wiper replacement.

Where is Safelite AutoGlass located and what are its hours of operation?

Safelite AutoGlass is located at 590 Southport Rd, Roebuck, SC 29376, US. It is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.