JTs Kia of Rock Hill

4.6
4541 reviews

About

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JTs Kia of Rock Hill is your source for new Kia brand vehicles and preowned vehicles in Rock Hill, SC. Call (803) 328-6266 and browse our full inventory online. Find the perfect car and then come and see our wonderful staff for a test drive.

Location

JTs Kia of Rock Hill
840 N Anderson Rd, Rock Hill, SC
29730, United States

Hours

Reviews

4.6
4,541 reviews
5 stars
3,951
4 stars
173
3 stars
66
2 stars
67
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, particularly highlighting sales associates like Mae, Daniel, and Kelly.

Sales Experience

Numerous reviews noted a smooth and pleasant car-buying process, with several customers recommending specific salespeople for their professionalism and lack of pressure.

Service Quality

While many customers reported positive experiences with service appointments, there were notable complaints regarding diagnostic failures and unhelpful service staff.

Transparency

Customers appreciated the transparent communication regarding pricing and services, although some expressed concerns about upselling and service discrepancies.

Mixed Reviews

Overall, while many customers had excellent experiences, there were significant complaints about service quality and issues with vehicle reliability.
  • LH
    Logan Horton
    Jan 6, 2026
    3.0
    First off the sales experience was great, Mae was wonderful to deal with. My issue is the "service and inspection" that was supposedly done to the car. The air filters were in terrible shape, I've never seen a cabin air filter so bad. Also the air on the right side will not change temperatures, which turns out to be due to a missing actuator that was broken off. Now I have to go to Honda to get that fixed. Otherwise it's a good car, it just would have been nice if the car had actually been inspected thoroughly by the dealership before I purchased it.
  • TR
    Trent R
    Jan 3, 2026
    5.0
    Found the car I wanted online and contacted the dealership. I told them the number I wanted to be at before going in - they agreed that was in range. Went in person, Terrence made the process very easy. Walked out with the car I wanted at a price I thought was fair. I felt some other dealers around the Charlotte area mislead and waste time, this dealership did not waste my time at all. Thanks!
  • ME
    Megan Elliott
    Jan 2, 2026
    1.0
    Got approved for a vehicle in store, and was waiting on it to be detailed for pickup! They found out it had an oil leak, so kindly informed us, and "recommended" a new vehicle to trade it out for! We ended up declining their offer, and a few weeks later recieved a letter from the credit bureau stating we applied for the recommended vehicle and was not approved! This was not true at all, and even have texts from salesperson to defend it! Stating "he had no idea his manager filed it this way.." etc.. and for me to "dispute it on my credit" !!! I would NOT RECOMMEND ! THEY CHANGED PAPERWORK for better numbers on their end! Be careful, even the bigger car lots are janky!
  • DW
    David Warren
    Dec 31, 2025
    5.0
    Shout out to Andreas for his efficiency and professionalism during my time there on Monday December 29, 2025. My sons kia forte was experiencing brake light issues. One light bulb wasn’t functioning correctly and one wouldn’t go off . All problems were fixed promptly and they were short handed two workers. Andreas is friendly and keeps you updated. He deserves a raise or promotion soon.
  • MM
    Michele Meranti
    Dec 28, 2025
    5.0
    Been going here for a while. Since we are a 3 kia family. Lease here once, 2 purchased here one purchase elsewhere. Had servicing one car 4 times in another state due to college location. 2 different dealerships.outaide SC. All pale in comparison! JT's is very through in car maintenance and unexpected areas that need attention. They are caring and even the smallest details in the wait room.amd how.your car is returned. Mindful.to expenses and they keep.the you updated thru the process. Its recognized even more.when you have to bring a car in elsewhere...then you apprecaite JT's more and more... It's over 5 years now we have been comming to this dealership and I am always confident in the outcome when I can get to Jt's in Rock hill ! Kelly & Dallas are outstanding associates ! Exemplementary in their Roles! Highly recommend Kia cars. !nd particularly Jt's Rock Hill S.C.!

Frequently Asked Questions About JTs Kia of Rock Hill

What types of vehicles are available at JTs Kia of Rock Hill?

JTs Kia of Rock Hill offers new Kia brand vehicles as well as preowned cars and trucks.

What are the operating hours for JTs Kia of Rock Hill?

JTs Kia of Rock Hill is open Monday through Saturday from 9:00 AM to 8:00 PM and closed on Sundays.