Jiffy Lube

4.2
379 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROCK HILL. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
742 Cherry Road, Rock Hill, SC
29732, United States

Hours

Reviews

4.2
379 reviews
5 stars
280
4 stars
16
3 stars
13
2 stars
12
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences varied significantly, with many praising staff for being friendly and helpful, while others reported unprofessional behavior and poor communication.

Service Quality

While some customers appreciated the quick and efficient service, others experienced issues with incomplete work and mistakes that led to further problems with their vehicles.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that charges were not clearly communicated or were higher than expected.

Staff Knowledge

Many reviews highlighted the staff's knowledge and ability to explain services, although there were instances of miscommunication regarding service details.

Timeliness

Customers generally noted that service was completed quickly, with many being in and out in under 30 minutes.
  • KK
    Kevin Kyle
    2 days ago
    5.0
    First time at this location and it was super nice and clean. Great service with knowledgeable staff.
  • SB
    Shann Bright
    Nov 5, 2025
    5.0
    Michael and Kennth both helped me out with my transmission dipstick I thought there were other issues going on with my vehicle and there wasn’t I appreciate there help and support and I will be back 🫡‼️‼️
  • AP
    Akiah Pruitt
    Oct 25, 2025
    5.0
    Rob was very informative on the kind of vehicle that I had, I learned more from him than reading my owners manual! The attendant (I'm so sorry, I never caught his name) was amazing, very communicative and friendly. I love coming to this location because of people like them!
  • BW
    Burma Carol Wooten
    Oct 12, 2025
    5.0
    The crew knew exactly what to do, and even though the manufacturer made it difficult to change a simple light bulb, it was done efficiently.
  • IP
    Ivi Pullings
    Oct 2, 2025
    1.0
    Not sure what is going on with the young lady in the all black today. But I pulled up and to Jiffy Lube today off of Cherry Road to try and get a oil change, and she immediately looked at my car and rolled her eyes and had a nasty attitude. Her attitude was so bad that I just turned around to leave, when I tried to address her about it, she rolled her eyes at me again. Horrible customer service. I don’t know what I did any of that type of treatment.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service