Advance Auto Parts

4.2
337 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2166 Cherry Rd in Rock Hill offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2166 Cherry Rd, Rock Hill, SC
29732, United States

Hours

Reviews

4.2
337 reviews
5 stars
208
4 stars
60
3 stars
33
2 stars
17
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many positive mentions of specific employees.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude employees and poor customer interactions.

Product Availability

Customers appreciated the store's inventory and ability to quickly find parts, although some noted that certain items were not available.

Service Speed

Many reviews mentioned fast service and quick installations, contributing to a positive shopping experience.

Return Policy Issues

Several customers expressed frustration with the return policy, particularly regarding exchanges and refunds for electronic products.
  • TC
    Tessa Corbin
    Nov 12, 2025
    5.0
    Sunday night I took my car to get looked at and spoke with Steve very knowledgeable and informative he gave me great information regarding my car battery advised me to come back Monday morning. Monday morning I spoke with James who took his time to assess the issue I was having with my car battery he gave me options on what I could do after I explained to him everything that was going on he helped me pick the best battery option and installed it on the spot. These two Men were awesome great work. Feels great when a lady can walk into a shop and get honest feedback and not just the old okie doke service. Thank you both for a job Well done.
  • NN
    Nick Neely
    Sep 8, 2025
    5.0
    Great helping side the managers. Do help you when you ask them a question. They don't just give you some bullshit random answer
  • EM
    Ethan Muschik
    Jul 20, 2025
    5.0
    Christopher helped me diagnose my problem, took the time out of his day to get it fixed in the parking lot. Even helped me with the whole process while giving me useful information and a smile. Super happy. Thank you Christopher!
  • JO
    Jhon alexander Grisales ortega
    Jun 27, 2025
    5.0
    Tiene muy buena atención 👌
  • CL
    Channing Lewis
    Jun 4, 2025
    5.0
    Best customer service!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*