Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hampton Ave in Pickens, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pickens, SC or call us at (864) 878-5335.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Knowledgeable Staff
Several customers noted that some staff members are knowledgeable and provide good assistance, but there are also complaints about a lack of product knowledge among certain employees.
Product Availability
Customers frequently mentioned issues with product availability, including discrepancies between online listings and in-store stock.
Service Speed
Service speed varies; some customers experienced quick assistance, while others reported slow service and long wait times.
Overall Experience
Overall, many customers appreciate the friendly atmosphere and helpfulness of certain staff, but there are significant concerns regarding consistency in service quality.
ER
E R
Oct 18, 2025
2.0
The young man who works there has a lot to learn about customer service. He did not communicate with me when he was having trouble finding The wipers I wanted. He did not tell me that the ones he came up with her were expensive than the ones I chose. I then had to ask him to install the wipers for me and he took his time about doing it. I was the only customer in the store, so I don’t understand what the problem was.
DJ
Davonte Jacobs
Oct 8, 2025
5.0
Will a the team is great Customer service is good. Love coming up there an shopping with you guys
RG
Robin Guillory
Sep 2, 2025
5.0
Very kind, friendly and helpful people!
TA
Trinity Allen
Aug 25, 2025
5.0
I recently had to return something that I had for well over three months, I know sometimes companies can't do refunds over 30 days or it would be a merchandise credit which I was fine for, but I really wanted to see what they could do. They were some rotors that have never been used. The gentleman at the counter, I believe he said his name was Connor was very adamant about helping us, he had a great positive attitude. He even called his boss to make sure I would be getting my money back as this was an online order and he was not as familiar with them. I would also like to shout at the boss for answering the phone. I really appreciate that that showed great customer service and that both of them really did care it wasn't much but 100 something dollars But they were even able to get it back to me in cash since I did not have my original card. I don't know if this is policy or if they made an exception but either way I really want to thank them and whoever's been training them. Thank you guys so much! I will be purchasing almost anything car related from this company !
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Pickens, SC is open from 7:30 AM to 9:00 PM Monday through Saturday.
Is AutoZone Auto Parts open on Sundays?
Yes, it is open on Sundays from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer same day delivery?
Yes, they provide same day delivery service.
Can customers pick up their orders in store at AutoZone Auto Parts?
Yes, the store offers in-store pickup services including curbside pickup.
What types of products can I find at AutoZone Auto Parts?
They offer auto parts, brake pads, car batteries, car accessories, and after-market automobile parts.
Where is AutoZone Auto Parts located?
It is located at 436 Hampton Ave, Pickens, SC 29671, United States.
Which auto part brands are available at AutoZone in Pickens?
Brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance are available.
Which nearby dining options are available close to AutoZone Auto Parts?
Nearby dining options include Broke Leg BBQ, Carolina Fine Foods, Hardee's, and Subway, great for a meal before or after your visit.
Are there any health and wellness services near AutoZone Auto Parts?
Yes, nearby health-related services include Radiant Wellness, PS Chiropractic, Select Physical Therapy, Hampton PRTF, and Pickens Dental Associates.
What financial and retail services are located near AutoZone Auto Parts?
Nearby you can find South State Bank for financial services, Western Union for money transfer, and stores like Dollar General and Fred's Super Dollar for general shopping.