Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 163 Okatie Center Blvd N in Okatie offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
246 reviews
5 stars
132
4 stars
51
3 stars
21
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.
Staff Knowledge
Some customers found staff knowledgeable and helpful, while others experienced a lack of expertise and assistance.
Store Experience
The store's cleanliness and stock levels received positive remarks, but there were complaints about long wait times and early closures.
Product Availability
Customers appreciated the variety of products available, but some noted that certain items were out of stock or not carried.
Pricing Issues
Several reviews mentioned high prices and discrepancies between advertised and actual prices, leading to dissatisfaction.
- CFChristopher Faber1 day ago5.0Great store Always friendly staff
- KKKatSep 30, 20255.0Please dont waste your time at any of the other stores in the area!! This one is the absolute best the employees are so helpful!
- JKJulie KoharSep 8, 20255.0Victoria and Roman are the best!
- MKMichael K.Aug 24, 20251.0I may shop at advance again, but definitely not at this location. Quite frankly, this was the worst customer service I ever experienced at any location ever. I was never greeted, walked around finding my own things for ten minutes while still not seeing a single employee. If I was dishonest, I could have walked right out without paying and not one person would have known. Then I stood at a register for a good three minutes waiting to ring out, only to have someone finally walk from behind an isle in the back, to just stand there and say nothing. Finally I said am I supposed to go somewhere else to get rung out? Still nothing. So I walked over to where the employee was standing motionless, and I asked if anyone in the store knew how to speak. Now that I rethink everything that happened because of having to type this out, I probably will just go to any of the other available auto parts stores next time. And you can look at my history to see how long I have been a shopper at your stores. Hopefully you start teaching employees better customer service.
- DWD WJun 4, 20255.0Needed a battery replaced. Staff member swapped the old one out for the new one in about 10 min. Great place! Super helpful.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Okatie offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries purchased at the store?
Yes, Advance Auto Parts offers free battery installation with purchase. Some exclusions may apply.
Can I have my car's engine codes scanned at this location?
Yes, team members can scan engine codes for free to help diagnose issues. Exclusions may apply.
Does Advance Auto Parts recycle used car batteries and motor oil?
Yes, they offer free recycling services for used batteries and motor oil, with some exclusions.
What are the store's hours of operation?
Advance Auto Parts in Okatie is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available to customers at this location.
Can team members test my car battery if I visit the store?
Yes, team members can test the health of your battery and install a new battery for free with purchase. They do not offer battery charging.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Near Advance Auto Parts, you can visit Cracker Barrel Old Country Store and Wendy's for dining options.
Are there nearby automotive service centers in case you need repairs after buying parts?
Yes, Firestone Complete Auto Care is located nearby and offers automotive repair and tire services.
Where can I find nearby courier and delivery services?
UPS Access Point locations are near Advance Auto Parts, providing convenient shipping and courier services.