Safelite AutoGlass

4.3
593 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the North Charleston area, turn to Safelite AutoGlass . Those in central North Charleston or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7561 Palmetto Commerce Pk, Safelite AutoGlass North Charleston repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
7561 Palmetto Commerce Pk, North Charleston, SC
29420, United States

Hours

Reviews

4.3
593 reviews
5 stars
451
4 stars
36
3 stars
11
2 stars
10
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional demeanor of the staff and technicians.

Efficiency

Many reviews highlighted the quick service, with several customers noting that their windshield replacements were completed in under an hour.

Quality of Work

Overall, customers expressed satisfaction with the quality of the windshield replacements and repairs, often mentioning that the work exceeded their expectations.

Convenience

The mobile service option and ease of scheduling appointments were frequently mentioned as major benefits by customers.

Communication

Customers appreciated the clear communication regarding appointment times, service details, and follow-up instructions.
  • JA
    Jordy Amaya
    2 days ago
    5.0
    Excelente servicio, muy profesional puntualidad y calidad en sus trabajos, Gracias.
  • MK
    Meridith Kellam
    5 days ago
    5.0
    My experience with Safelite was excellent! It was very easy to set up an appointment with them to come out to my house to replace my windshield. Prior to the project Safelite sent confirmation texts as well as a video on how to prepare for my window replacement so everything would be straightforward and ready to go when they got on site. They sent texts to update me on arrival times as well as texts throughout the process with updates on the process. My tech, Dashawn, showed up early and was ready to get the job done! He was kind and very efficient with his time and it was clear he knew what he was doing. I would highly reccomend Safelite for a stress free repair or replacement. The customer service was top notch and expectations were set from the start and exceeded throughout the process.
  • JH
    Jesse Hornbeak
    Nov 13, 2025
    1.0
    Terrible experience with Safelite and this store. Nearly 30 calls between my insurance, their 800 # and the local store just to get a windshield replaced. They were unable to calibrate the windshield during the install resulting in codes being triggered on my van requiring a second visit. Broke the washer nozzle, didn’t tell me, and didn’t repair it. Have a small creak in the windshield like it’s rubbing something behind the headliner. Safelite lost my quote numerous times resulting in getting a new quote each time. Each new quote was a different amount than the others. Amount I was requested to pay on the day of install was yet another different amount (more) than the last quote I received. Requested a discount/partial refund for all the hassle and was only offered a set of wipers which I didn’t need since mine are fine. Like most places, they are overbooked and understaffed so be ready to wait. I understand my Sprinter van is not as common as other vehicles but not exactly out of the ordinary so no real excuse for their lack of knowledge and poor workmanship with it. Maybe someone with a typical passenger vehicle would have better luck?
  • DR
    Dakoda Reece
    Nov 2, 2025
    5.0
    I got in my car Friday morning and my windshield was smiling at me, not something you want to happen. I filed a claim and found this shop had some appts available later in the day so I scheduled it. I arrived just before my appt time and the young lady at the front desk took my keys right away. She was very nice and friendly. My Jeep was in the shop moments later getting the new windshield installed. The tech was very friendly as well and made sure I was happy and understood everything before I left. I was in and out of there in an hour. Couldn’t have asked for a better experience.
  • MH
    Marc Hendriks
    Oct 29, 2025
    5.0
    I am very satisfied with the service I received from Safelite. I had a crack in my windshield and they were able to come by the next day. The appointment was for the afternoon between noon and 18:00. Around 11 am I got a call from the technician if I was available already. Sure thing! When my technician came he gave a estimate repair/replace time of 1,5 to 2 hours. I'm pretty sure he was done within 45 minutes! Very fast guy, very friendly and very knowledgeable. I highly recommend them!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass North Charleston offer?

Safelite AutoGlass North Charleston provides auto glass installation and repair, including windshield chip and crack repair, power window repair, and same-day service. They also handle insurance paperwork and recalibrate advanced safety systems.

Where is Safelite AutoGlass North Charleston located?

Safelite AutoGlass is located at 7561 Palmetto Commerce Pk, North Charleston, SC 29420, USA.