Mavis Tires & Brakes

Reviews

• KG

  Kade Gewanter

  3 days ago
  5.0
  Tire shops are a dime a dozen around North Charleston, but Mavis takes the cake as the friendliest team, ready to get you on the road in a hurry. Experts, community members, hats off to the team
• JC

  Joshua Cardenas

  Nov 12, 2025
  5.0
  I’ve been a returning customer at Mavis Tires & Brakes, and every visit reminds me why I keep coming back. The team is always kind, professional, and respectful of my time. Recently, I came in with some issues with my tires and tire pressure — even though I arrived a bit late due to traffic, they still managed to see me almost right away and took great care of my car. They always make sure I leave feeling confident and safe on the road. It’s clear they value their customers and go the extra mile to help. I truly appreciate their honesty and great service. I’ll definitely be back and highly recommend them to anyone needing quality, trustworthy care for their vehicle! 🚗💨
• CL

  christine legare

  Nov 11, 2025
  3.0
  The Mavis Tire hotline gave me a quote for tires comparing service to Gerald’s, Costco and Sam’s. They didn’t tell me about the hidden costs. Tire Mount and balance $25 per tire. Flat repair warranty $139. I dropped my car off at 11:00 and no one called to tell me the was ready , therefore I appeared at 2:00 to find the car in the parking lot. The shop stated customer service did supply need information although they charge $25 to schedule an appointment. I missed my medical appointment. It took an additional 20 minutes to check out.
• JR

  Joseph Russell

  Oct 26, 2025
  5.0
  Had my brakes completely overhauled at Gerald’s 2 years ago and kept having problems constantly since then. I went back several times because of intermittent squealing of the front brakes and issues with a caliper that they said they had fixed. I’m very busy, working all of the time, as many of us are, and eventually I gave up and just drove the car because it was braking fine. Then the caliper went bad again and ruined my rotor—I had grinding noises pop up a week ago and knew something had to be done quickly before the car became dangerous to drive. Brought it to Mavis this time because they had just done a great job two weeks ago on my other car for tires and gave a great price on them. So I thought they might do a great job with the brakes too, and they did! Took my car Friday afternoon to Mavis, and they had everything fixed with the brakes by Saturday before closing. I drove my car for the first time in two years yesterday without any brake noise, and smooth braking that feels just right! Mavis has my business for Tires and Brakes and anything else they do from now on! I highly recommend this location at 8511 Dorchester Road.
• SJ

  Stephanie Julazadeh

  Oct 19, 2025
  2.0
  Will not be a returning customer. The mechanic and desk staff were trying to upsell me on rotors I didn't need for $1000. Front desk staff were two nice guys, but they failed to provide any updates or explanations to customers the 4 hours I was there - other than the one started by the customer with the 'part to be delivered' issue. In the end, my vehicle's tires & brakes were correctly installed. My appointment for new tires & brakes was at 9.17.25 at 10:00. I arrived at 9:45, checked in, and sat in the waiting room with 5-6 other people. During my wait at about 12:00, another waiting customer with an early appointment couldn't wait any longer and left (he had waited for at least 3 hours & his vehicle hadn't moved from the parking lot). Another waiting customer spoke to the staff to find out why it was taking so long for her vehicle (which was in the garage and up on the lift). The staff admitted that they were waiting for a delivery of her part(s) before they could finish their repair. She told staff they should have notified her of this delay before starting work on her vehicle. She told staff to put her vehicle back together and she was leaving. This was now 3.5 hours into me waiting for my vehicle tires. At hour 4, my vehicle was almost complete. The desk staff told me I needed new rotors in addition to brakes - a $1,000 increase in my total bill. (I had just been to a dealership garage to get oil changed and inspected, they noted the vehicle needed tires & brakes. They indicated rotors were good.) I went to the mechanic working on my vehicle and he showed me the brakes and rotors. I asked to see a new rotor to compare the wear on my vehicle's rotor. They felt and looked exactly the same. I asked him what was the risk if I didn't replace the rotors, and he said that there would be a squealing sound when I braked. I declined the rotors and my vehicle's tires & brakes were replaced. I will not be returning because of wait time, lack of communication, and trying to upsell.

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