Business Details
https://www.enterprise.com/en/car-rental/locations/us/sc/north-charleston-cross-country-rd-26v2.html
About
Car Rental AgencyVan Rental
Need a rental car in North Charleston, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cross Country Road location today.
Location
Hours
Reviews
4.3
402 reviews
5 stars
289
4 stars
44
3 stars
12
2 stars
11
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Jay, Tyson, and JB.
Cleanliness
Most vehicles were reported as clean and well-maintained, although there were some complaints about specific cars being dirty or having unpleasant odors.
Reservation Issues
Several customers experienced problems with vehicle availability and reservation confirmations, leading to frustration and dissatisfaction.
Timeliness
While many reviews highlighted prompt service, some customers reported long wait times and delays in vehicle pickup.
Positive Experiences
Many customers expressed their intention to return and recommend the location due to their overall positive experiences.
- STShanatea TurnerNov 12, 20255.0Jay was amazing upon my return everything throughout my rental was world class I would refer anyone to Cross county road Enterprise for your car rental needs A1 service
- AMAerolle Ameer MitraNov 8, 20255.0Had an great experience with Enterprise Rent-A-Car — special thanks to Jay and Nikki for making the process quick, smooth, and stress-free. They were both super friendly, professional, and went the extra mile to make sure I got the right car and everything was taken care of. Highly recommend this location if you want great service and people who truly care about their customers!
- RGR. James GreenNov 5, 20255.0I have to say I was truly impressed with this location. I broke down, and needed a rental. Called the 1-800 and they set me up for a rental in an hour. Even asked if I needed pick up. Anyway.. Arrive at this location, and they were a little busy. Jay (don’t recall last name, but he has two employee appreciation stars, and shows why), immediately following a customer, called me to the counter. I gave him my reservation, he pulled it up. Went through everything, and even through a couple phone calls I had to take, he never seemed impatient. He even called the 1-800 and was able to use my day credits from national for the rental. (Just had to pay the taxes) After everything was set up, they went to get the car. Unfortunately Tyson informed me that there was a nail in it, so they upgraded me to another car. I was thankful and impressed. Tyson went over the vehicle fully explaining all the detail, and ensured all if any damage was annotated. Thank you gentlemen for the smooth and quick process.
- CECandice EadyOct 15, 20255.0All the guys take great care of me when I go in. I’ve been going quite frequently since March and Tyson has been a great help and very accommodating. Jay and Grayson are really nice and helpful as well. I’ll be back in a few days!!
- OROlivia RachelleOct 3, 20255.0Amazing customer service! Would 100% recommend renting vehicles from them and the team was great! Tyson, Grayson, and Ms. Dee were very kind, informative, and helpful!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in North Charleston offer?
Enterprise Rent-A-Car offers a wide range of vehicles including car rentals, van rentals, luxury car rentals, and airport pick-up services in North Charleston, SC.
Where is Enterprise Rent-A-Car located in North Charleston?
It is located at 7291 Cross County Rd, North Charleston, SC 29418, USA, and is not an airport location.
What are the operating hours of Enterprise Rent-A-Car in North Charleston?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in North Charleston?
Reservations can be made online at http://enterprise.com/reserve or by calling their local phone number at +1 843-552-2150.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates which can be booked online through their special deals page.
Is Enterprise Rent-A-Car in North Charleston woman-owned or does it offer military discounts?
Yes, the business is woman-owned and provides discounts for active military personnel.
What nearby places can customers visit after renting from Enterprise Rent-A-Car?
Customers can visit nearby places such as City Electric Supply Charleston Cross County for electrical supplies, Rovers South Imports for automotive needs, or enjoy local services like American Judo and Jiu-Jitsu Academy for fitness.
How do nearby services like McCarthy Tire Service and G&G Automotive And Towing complement Enterprise Rent-A-Car?
These nearby automotive services offer vehicle repair and towing support, providing convenient options for customers if their rental cars require maintenance or assistance during their rental period.
Is there public transportation or other Enterprise locations near the North Charleston Cross County Rd location?
Yes, there are nearby Enterprise Truck Rental and Enterprise Commercial Trucks locations, making it easy for customers to find truck rentals and commercial vehicle options in the area.