Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the North Augusta area, turn to Safelite AutoGlass . Those in central North Augusta or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 424 Edgefield Rd, Safelite AutoGlass North Augusta repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
489 reviews
5 stars
411
4 stars
29
3 stars
8
2 stars6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and efficiency of the technicians, highlighting excellent service and quick turnaround times.
Communication
Customers appreciated the clear communication regarding appointment scheduling and updates during the service process.
Process Issues
Several reviews noted issues with parts availability and installation processes, leading to delays and customer dissatisfaction.
Cleanliness
Some customers reported that the vehicle was not cleaned properly after service, with debris left inside.
- DWDonna Witt4 days ago5.0Friendly, reliable service .. I would return to Safelite if I needed window repairs
- JHJuergen HaddenJan 4, 20265.0All things considered, great experience with this shop. My windshield had to be replaced and I was in/out in less than the projected time to repair. The post-repair debrief was clear and pleasant. I highly recommend these folks for their professionalism with respect to both the actual work and the 'Customer relations'.
- CTCharles TaylorJan 2, 20264.0Safelite they are great I have always used them for all my glass work and they have always done a great job and they are always on time when they say that they will be there at 3 they will be there so if you need any glass work give them a try
- KTKelsey TaylorDec 22, 20251.0They take forever to do anything. Start on your vehicle an hour and A half late then say well that’s how long it takes to work on the vehicle which is A lie because i got A notification and called after said notification and three different people told me it was only going to take 2 hours. Still weren’t done with the vehicle til an hour plus after they said it would be done and just kept making excuses for it. No communication on the progress of the vehicle either other than the “replacement has started” text message. They don’t wipe anything off after replacing your windshield either. There was debris all over the dash, seats and floor.
- BDBrent DouglasDec 15, 20252.0I booked my appointment a week in advance. Brought my vehicle in at the initial appointment time and had my wife and kids follow me in another vehicle to pick me up. Dropped off the vehicle, and two hours later received a call that they didn’t receive all of the parts required to replace my windshield. They claim this is a common problem that OEM windshields sometimes don’t come with the moulding required to bring the vehicle back to factory look and spec. If that’s the case, since they had an ENTIRE WEEK to prepare for my appointment, why was this not the FIRST thing they checked when the windshield arrived? Instead they disrupted my family’s entire morning and let us drop off our vehicle and take two hours to figure this out when they should have checked this when receiving the parts. This is a training and management issue, and the intake process when receiving parts should include verifying that everything needed for the install is there. Because of this lack of training and poor processes, my family’s weekend was disrupted two weeks in a row to finally get this fixed. The technician also left pieces of rubber seals in the vehicle. Additionally, the FIRST time we dropped the van off (when it wasn’t fixed), it was a very rainy day. When we arrived back to take the van back home, the rear drivers side window was down and the inside of the vehicle was soaked on that side. The technician I retrieved my keys from did bring paper towels to wipe it down, which I appreciated, but again, this shouldn’t have happened. Apparently the roll this window down to attach their work order tablet to it while they work on your vehicle. This is another part of their process that needs to improve to check all the windows before the vehicle leaves the work bay.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass North Augusta offer?
Safelite AutoGlass North Augusta offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, and same-day service with insurance processing.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 424 Edgefield Rd, North Augusta, SC 29841, USA.
What are the store hours for Safelite AutoGlass in North Augusta?
The store is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Does Safelite AutoGlass North Augusta accept appointments?
Yes, Safelite AutoGlass requires appointments and offers contact free service options for safety.
What payment methods are accepted at Safelite AutoGlass?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass offer mobile service in the North Augusta area?
Yes, Safelite provides mobile service for auto glass repair and replacement in North Augusta and surrounding areas.
Is Safelite AutoGlass accessible for people with disabilities?
Yes, the location has a wheelchair accessible entrance.
What nearby automotive repair shops are close to Safelite AutoGlass North Augusta?
Nearby automotive repair shops include Performance Plus Transmissions, Coleman Auto Center, Imported Auto Exchange, and A1 Muffler, providing additional vehicle services if needed.
Are there any nearby gas stations around Safelite AutoGlass that customers can visit?
Yes, customers can find nearby gas stations such as BP, Sweetwater BP, and Circle K close to Safelite AutoGlass for fuel or convenience needs.
What nearby services might customers combine with a Safelite AutoGlass visit?
Customers can visit nearby services like Belvedere Plumbing for home needs, Kit and Caboodles for flowers and gifts, or stop by the Belvedere First Baptist Church before or after their visit.