Valvoline Instant Oil Change

Reviews

• NB

  Neil Bellow

  4 days ago
  1.0
  Let me tell you about what happened to me. It appears that Valvoline only works for you when everything goes right with them. But when you have a problem they turn their back on you and pretend you don’t exist. I used them 3 times and all went well. Then came the fourth time. They changed my oil and I drove my car to do a few errands, came home and parked my car in the garage. The next morning I backed out of my garage and saw oil on my floor. I took pictures and took them to Valvoline. They checked the car and told me everything was fine. I took my car to my mechanic. He dropped my skid plate and all the oil came running out. He cleaned up everything, refilled the car, started it and oil started coming out from the oil filter. He videotaped everything. I took the video to Valvoline and they told me it wasn’t their fault. I have them my contact info and told them I wanted my money back and wanted to talk to a manager. That was the last I heard from them. I guess Valvoline doesn’t have a satisfaction guarantee, or anyone that cares.
• MF

  Melanie Fajardo

  4 days ago
  5.0
  Terrell is 10/10 customer service and knows his stuff. From the moment you drive in and the moment you drive out he is straight forward and transparent and makes the process seemless. Each time we come Terell takes care of us and goes above and beyond. Give this gentleman a raise. Antonio is a great team member, the whole staff at this location is amazing. I have visited other Valvoline locations and this one is our preferred. They take care of all of our family cars and take care of my work truck for my business. If you’re a business owner I highly recommend this Valvoline location at 2285 Farrow Parkway, Myrtle Beach, SC, 29577! Don’t forget to come on days they have specials such as 50% off on select services and utilize their coupons online.
• WS

  William Sisler

  Apr 17, 2026
  5.0
  The crew was very fast, personable and friendly and most importantly thorough. We will definitely be back!! Carl and the crew at the Farrow Parkway are Great!! And Award winning!! “fastest quick lube on the East Coast”!
• JN

  Jack Nunn

  Apr 14, 2026
  3.0
  My receipt shows that my front end parts are sealed. I looked under to see that they are not and are in need of grease. I called store to inquire but store was not able to give me a price on greasing 5 fittings, said I must bring vehicle back in just to get a price. Wish that could have been discussed with me while I was there like the receipt indicated. Otherwise, good service abd reasonable price.
• US

  Uy Scuti

  Apr 11, 2026
  5.0
  Huge shoutout to Carl and Antonio!! you guys are awesome! Thank you for taking such great care of me and my vehicle. Not only did you get everything fixed and priced right, but you also took the time to explain the differences between oils and showed me things about my car I never knew before. This location is clean, welcoming, and even has a really nice view! I had to share some photos to show everyone what a great and caring workplace this is. If you’re traveling through, I highly recommend stopping by. It’s a safe, clean, and beautiful environment with people who genuinely care about their customers! 10 out of 10!!!!

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