Zips Car Wash

4.4
1466 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
593 International Dr, Myrtle Beach, SC
29579, United States

Hours

Reviews

4.4
1,466 reviews
5 stars
1,119
4 stars
101
3 stars
58
2 stars
48
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful management.

Equipment Issues

Multiple reviews highlighted problems with the car wash equipment, including broken brushes and ineffective vacuums.

Value for Money

Many customers felt that the car wash did not meet their expectations for the price paid, citing inadequate cleaning results.

Staff Performance

Several employees, particularly Joe, Chris, and Aiyana, received positive mentions for their helpfulness and customer service.

Management Concerns

There were complaints about management practices, including refusal to issue refunds and lack of adherence to company policies.
  • TG
    Tom Griffin
    4 days ago
    5.0
    Joe is the best. He added a second vehicle for me . Very helpful. Always friendly and helpful. Thanks
  • LC
    Luis Costa
    Jan 3, 2026
    1.0
    Had the car washed one night and noticed the next morning that the lift gate was still very dirty. Went back the next morning to see if they would rewash it and was rudely told by the attendant that we should have come back right away and that we would have to pay for another wash. As a business owner myself, this was not the proper way to treat a paying customer especially when it was clear that their machine did not do a good job. I understand that I probably should have checked the car before I left but was in a rush so I assumed the $20 wash did its job. There are other car wash options out there and I will not be back to this one for sure.
  • ZS
    Zach Smith
    Dec 12, 2025
    1.0
    As someone who works with the public daily, the service that I was provided today was nothing short of unacceptable! Upon arrival Derrick was directing me into the wash- his overall demeanor and attitude was terrible!!! I did not pull up fast enough or far enough initially and the face he made and the hand gestures started the experience off rocky. After completing the wash and seeing how poorly my truck was washed, I chose to just wipe it down and continue on with the process. Then I grabbed a vacuum and it wasn’t working either!!! I went to the ones on the other side and checked four of them, no suction on any of the available vacuums. I went inside to the counter to request a refund for the 18$ inadequate car wash I had received to find an empty counter. The female attendant came in and began the refund process only to be interrupted by DERRICK, who came in the side door and asked what I wanted- he told her “I make the final decision” and instructed her not to give me a refund. He stated that I had been thru the wash and that I could move to another vacuum. When I told him the ones on the other side were not working he argued that they were, so we walked the lot and I showed him myself! His response? “Oh someone else clogged them” I agreed to take the hit on the 18$ and decided not to wait for him to “unclog” the vacuum system. Totally unprofessional, I run an entire fleet of about 20 trucks and took my personal vehicle through the wash to give it a trial- needless to say Zips on International drove will not be receiving ANY of our company’s business.
  • CO
    Cat O
    Nov 29, 2025
    1.0
    I don’t really leave reviews, but after paying $24 for the second best wash option, you’d think my car would be washed? Glad I didn’t listen to the guy who tried to talk me into a membership because I wouldn’t want to waste more money than I already wasted. You can literally see where the brushes touched my car and didn’t touch my car. Definitely don’t recommend
  • BS
    Bob Sullivan
    Nov 25, 2025
    1.0
    I was just told by Derek who claimed to be the manager of this location that I could not use the vacuum as I was not purchasing a wash. He said Zips changed the policy last week. I contacted Zips HQ who said that vacuums are free for anyone. Guess Derek doesn’t really understand company policy.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash offers quick express car wash services including free self-service vacuums and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with adjusted hours on certain holidays.