Advance Auto Parts

4.4
525 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1384 3rd Ave S in Myrtle Beach offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1384 3rd Ave S, Myrtle Beach, SC
29577, United States

Hours

Reviews

4.4
525 reviews
5 stars
357
4 stars
92
3 stars
32
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others received criticism for rudeness and unprofessional behavior.

Knowledgeable Staff

Many customers appreciated the knowledgeable staff who provided assistance and guidance, particularly in diagnosing car issues and recommending parts.

Product Availability

Customers noted that the store often has the parts they need in stock, which is a significant advantage over competitors.

Mixed Experiences

While some customers had positive interactions, others reported negative experiences with specific employees, indicating inconsistency in service quality.

Positive Employee Recognition

Several reviews specifically commend individual employees for their exceptional service, suggesting that employee performance can significantly impact customer satisfaction.
  • DE
    Dane Edwards
    Nov 3, 2025
    1.0
    Dishonest Service — Avoid This Place Took my car in today to have the battery checked, and right away a guy came out with a testing machine. Within minutes, he claimed my alternator was bad — despite barely looking at anything else. Something didn’t feel right, so I went to a reputable auto shop down the street for a second opinion. They performed a full diagnostic and confirmed the real issue: a bad cell in the battery I purchased from this same location last year. The alternator, which had also been replaced last year, was in perfect condition. Instead of honoring the battery warranty, they tried to blame the alternator to avoid responsibility. Completely dishonest and disappointing. Do not buy a battery from this place — save yourself the trouble and go somewhere reputable.
  • MC
    Michelle L Cisco
    Oct 21, 2025
    3.0
    It was fine, gentleman was professional and helpful, though it would have been nice if he'd offer to put my wiper on like they do at Autozone
  • ER
    Ella Robbins
    Oct 16, 2025
    1.0
    Nobody lately seems to know what they are doing and no help at all! I was told "We only sell auto parts"!
  • MM
    melissa
    Oct 14, 2025
    5.0
    I just want to say thank you so much. I'm literally in tears I've had some issues with my car because someone else installed the incorrect battery. It was not this advanced Auto parts but the manager Scott helped fix my issue. My car has not ran right in 2 years. My stereo has not worked right in 2 years I'm a single mom who had to restart my life and I'm just so grateful for their knowledge and kindness So thank you so much!
  • HP
    Hugo Pacheco
    Sep 29, 2025
    1.0
    I am very disappointed with the service I received today, today I went to the store with my father because he was looking for some parts for his vehicle (my father does not speak English very well) since we arrived a guy named "Jason H" served us with a very unpleasant attitude, which my father and I ignored, my father had problems asking for some "brake pads" the guy started treating us even worse telling us that he did not know what they were to which my father went and pointed to them but even so it seems that the guy did not understand him after that he said to us "tell me if this is all you are going to want so you do not have to go back and forth again" I understand that he did not want to go back to the counter just for a little oil but I believe it is his job to try to serve people well, after all that his partner spoke to him and said "how are you" and Jason replied "this guy who drove me from one place to another" to which I said "what you said" and he only said to me "what kind of brakes do you want" I replied "I heard what what you said and I understood it too” he didn’t make any comment about it and his attitude changed a lot when he knew that I did speak English and that I understood what he was saying, it’s not fair to treat people who don’t understand a language badly just because you know that they are not going to understand you, if you know that you don’t like a race of people, why expose yourself to having to take care of them?

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*