Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5024 Dick Pond Rd in Myrtle Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
316 reviews
5 stars
222
4 stars
50
3 stars
19
2 stars
8
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their excellent service.
Product Knowledge
Many reviews noted the staff's knowledge about auto parts and their ability to assist customers effectively.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific employees, including issues with attitude and misinformation.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
Quick Service
Several reviews mentioned the efficiency of service, with quick in-and-out experiences being a common highlight.
- LSLinda StenzelOct 28, 20255.0Super helpful and very friendly people 😀
- DCDonald ClarkAug 17, 20255.0Got in my car this morning and tried to start my car and it didn't start until several tries later so went to the Advance Auto on Dick Pond Rd and a young gentleman met me with a smile and I proceeded to tell him what happened and he said let's test your battery first. Thank goodness it was the battery so he took out the old one and installed the new one. Just wanted to give kudos to Stephen for being courteous, polite, knowledgeable and friendly. Was in and out in about 20 minutes I would recommend going there anytime for any problem you have with your car.
- TBTyler BennettAug 12, 20251.0Shitty customer service sign inside says multiple detailing products 50% off and employe is going to rip the sticker off in front of my face and say that it doesn’t belong there and then go on to tell me he just works here like of course you do that’s why I asked you a question 🤣 that you obviously didn’t have the right information too but instead of asking you fellow employee your going to make up your own decisions
- AMAshley MartinJun 30, 20251.0When I usually go here, the guys are pretty friendly but this particular employee this time seemed like he didn't have time for me and had a cocky attitude and spoke to me like a was an idiot. Not sure if it's because I was a woman. I told him my battery light was on and before even looking at it, he replied "it's your alternator." I asked well how do you know if you haven't checked it and he repeated himself and said "cause it's your alternator, but if it makes you feel better I'll come test it." He tried explaining to me what was going on and was set it was my alternator and told me i have about 2 hours left of battery before it gives out. I asked him are you sure it couldn't be the terminals or that they are corroded?(because I've had that issue before) He said nope. I will say, he was nice enough to give me a number of a mechanic shop. But I felt like he didn't want to deal with me and was trying to rush me off. I decided to go to a shop near by and it ended up not being my alternator. It was in fact my terminals. I know this place isn't a mechanic shop but giving false information and the attitude has officially turned me away as a customer.
- DCDebbie CraftJun 29, 20255.0I just want to give a shout out to Sergio at the Socastee location (5024 Dick Pond Road, Myrtle Beach) for the excellent customer service he provided me this evening! THANK YOU! 💙
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products does Advance Auto Parts at 5024 Dick Pond Rd offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Can Advance Auto Parts install my new car battery?
Yes, Advance Auto Parts will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
Can Advance Auto Parts check and charge my car battery?
They can test your battery's health for free but cannot charge it. They sell replacement batteries and offer free installation with purchase.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.
What are the store hours for Advance Auto Parts on weekends?
On Saturdays, the store is open from 7:30 AM to 8:00 PM, and on Sundays, from 9:00 AM to 7:00 PM.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can customers use curbside pickup at Advance Auto Parts?
Yes, curbside pickup is available as a service.
What nearby places can I visit after shopping at Advance Auto Parts?
Nearby you can visit The Breakfast House for breakfast or brunch, Lazy Daisy Spa for beauty treatments, and Planet Fitness if you want to work out.
How can the nearby UPS Access Point location help customers of Advance Auto Parts?
The UPS Access Point nearby offers courier and shipping services, making it convenient for customers to send or receive packages when visiting Advance Auto Parts.