Gerber Collision & Glass

Reviews

• KW

  kyle wilson

  Oct 7, 2025
  1.0
  9 months. 6 reps. 4 managers. Still waiting on parts. Take your car anywhere else
• DJ

  Diane Jefferson

  Sep 11, 2025
  4.0
  Front desk very helpful for my particular situation. I have not used their service in Mt. Pleasant yet but their center in Austell Georgia I would suggest you mash gas quickly and not look back. While not all the staff was awful that manager Frank theanager is very dishonest person and I was not impressed with the final bodywork to my Ford 250 and even tried to omit doing work that was related to the accident or caused by the shop because it was not there when the truck was sent to them. I picked up my truck on 8/05/25 and was promised the remaining part would be sent to the Mt. Pleasant shop to complete the repair and as of 9/11/25 this morning the part was still not here. Lying every chance he got. Don't know what the Mt. Pleasant shop will do but I'm looking forward to getting my truck completed and putting this chapter behind me. Beware.
• BR

  Brian Rayl

  Aug 6, 2025
  1.0
  We took our 2024 Lexus RX 350 to them because they were recommended by Costco Insurance. Not Our Dealership. Bad Call Costco. Scratches in the Paint. No Dents or parts being ordered. We droped it off on 7/2, we picked it up on 8/4. Scratches in the Paint? 0 communication, NO return phone calls or Emails. Heads should roll. What kind of Business Model is this? The work looks good so far, I am thankfull for the Lifetime Guarentee. Customer Service Needs Major Improvement. Inhouse and National. Fortunatley we had another vehicle and didn't have to pay for the Insurance Overun. They could be in collusion with Costco about that though.
• TA

  Tony Arnold

  Jul 18, 2025
  5.0
  Great people! Attentive do really great work! 100% recommend.
• SA

  Sandra Asccue-Mitchell

  Jun 23, 2025
  5.0
  I'm very happy with the work Gerber Collision &Glass did on my Son Vehicle!

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