NTB-National Tire & Battery

4.4
715 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Mount Pleasant today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
1820 N Highway 17, Mount Pleasant, SC
29464, United States

Hours

Reviews

4.4
715 reviews
5 stars
586
4 stars
20
3 stars
8
2 stars
20
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and accommodating, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick service, with several customers noting they were in and out in under 30 minutes for tire repairs and other services.

Honesty

The business was frequently commended for its transparency and honesty, with customers appreciating that they were not upsold unnecessary services.

Knowledgeable Staff

Customers noted the staff's expertise and ability to diagnose issues quickly, contributing to a positive service experience.

Positive Experiences

Overall, the majority of reviews reflected a high level of satisfaction, with many customers expressing their intention to return for future services.
  • BK
    Burak Köroğlu
    3 days ago
    1.0
    I bought three tires that came with a 40K-mile warranty. They're in bad shape after only 27K miles. I expected to get some kind of discount when buying new tires, but the answer was simply no. They told me the tires came with a 40K-mile warranty and gave me that expectation when I bought the tires. When the product doesn’t meet the expactation now they tell me to contact the manufacturer. The person at the shop was almost blaming me for buying “cheap tires.” He said it twice. Sorry my budget is limited; sorry I’m not wealthy enough to meet your idea of a “good rich customer.” This is the last time i an dealing this company. So, don't trust the tires comes with some miles warranty and don't think you will get some kind of discount.
  • CM
    Caitlin Maher
    4 days ago
    5.0
    I’ve had constant bad luck with tires and every time I come in everyone is so helpful and kind. Always very communicative and they make sure I fully understand what is going on.Couldn’t recommend enough!
  • SH
    Sonya Husband
    Nov 13, 2025
    5.0
    My husband & I stopped in on October 19th because the temperature gauge was too high on my car. We were 4 1/2 hours from home. Eric & one of his associates put a lot of water in my radiator. They even put an extra gallon of water in my backseat….just in case. When we got home, our local mechanic discovered one of the radiator hoses had a leak. Eric & his associate helped us out tremendously that Sunday afternoon. It gave us peace of mind to start home. Thank you Eric & NTB!
  • AC
    Anna Thereza Caffe
    Nov 7, 2025
    5.0
    Had an awesome experience at NTB in Mount Pleasant, SC! Eric did an inspection on my car and he was truly one of a kind. Super professional, honest, and took the time to explain everything. You can tell he really cares about his customers. Highly recommend this location and especially Eric!
  • BC
    Basil Clair
    Nov 2, 2025
    1.0
    Poor service. What should have been a simple refund for a tire warranty that was not requested, turned into an argument. Instead of an apology and a refund I got an argument and a reply of “I don’t know how “ to process a refund. 4 calls to customer service another trip to the facility and another argument with Eric. A total waste of time . FYI they are not BBB accredited. They have two signs saying they are , however the attached photo tells a different story. Here’s the hot tip Eric - when a customer has an issue and you can’t accommodate them first apologize for the misunderstanding concerning the issue and reassure the customer that it will be handled properly the next business day . . “I dunno “ and you mister customer are a lier is not only unacceptable, false, and rude, but should be grounds for termination. And Eric, YOU sir are the lier. Remember folks this is all about principle not the $123 charge for something I never asked for . I am to receive a call from a Robert Anderson district manager to resolve. Stay tuned

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery in Mount Pleasant offer?

NTB offers tire sales and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Mount Pleasant?

The shop is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.