Business Details
About
Auto Repair ShopBrake ShopAuto MaintenanceAuto Air Conditioning Service
Sarks Automotive provides auto diagnostics, alternator and starter repair, battery replacement, brake services, oil changes, tire alignment and rotation, and more from shops in Mauldin and Greenville, SC.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyAvailable
Location
Hours
Reviews
4.2
643 reviews
5 stars
473
4 stars
35
3 stars
16
2 stars
11
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Regina and the overall communication throughout the service process.
Quality of Work
While several reviews commended the quality and efficiency of repairs, there were notable complaints regarding misdiagnoses and unresolved issues after service.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was high or that they were charged for unnecessary services.
Trustworthiness
There were conflicting opinions on the trustworthiness of the shop, with some long-time customers vouching for their integrity, while others reported feeling taken advantage of.
Timeliness
Many reviews noted quick service and timely completion of repairs, although some customers experienced delays and poor communication regarding their vehicle status.
- CTCaydence Transportation1 day ago5.0The best shop in the upstate! You make family here they will check in on repairs a few weeks after it’s done and contact you when your next maintenances are due, the techs treat your car like their own and a clean up after themselves!
- CACassie Anderson1 day ago5.0Staff always treats you kindly and will answer any questions you have especially if you’re not educated in the car field. Also has the best waiting room I’ve ever seen for a shop!!
- NANikkasta Anderson4 days ago1.0I have had work done on my vehicles over the years even after the shop put my family in danger with a bad diagnosis. Today I sent my 18 year old daughter with her car to get an oil change with a coupon that I saw online last night )”(1/8/2026) for an oil change for $34.99 and she expressed to me that some woman told her that their was no $35.00 oil change. I just checked and the same special is still listed today (1/9/2026). My daughter was not asked if she still needs the service and given no pricing. My daughter is very kind hearted and called me upset as this was her first time doing her oil change on her own. My daughter went to the awesome guys at Take 5 in Mauldin and was taken care of for $60(price as listed, Sarks should take notes). Shame on that woman that spoke with her. Simply unprofessional. Way to not serve the community or maybe just not serve people of color. My name is as listed on my account with you guys for reference of my loyalty and years of having my vehicles worked on.
- LLlol lolJan 2, 20261.0Left the car for wheels balancing. they said everything was done, when I got the car back, the wheels were still out of balance. Then I went to the shop across the street and they balanced everything half the price. Why do you guys lie? I payed you real money and you scammed me. Money come and go but reputation remains forever.
- BHBri HayesDec 31, 20255.0They are amazing!! I’ve done my last few oil changes with them and it’s definitely a lot better than these other places. They are very patient kind and understanding. They are very very professional as well. They will try to fix your needs in a timely manner but they will also take the time necessary to make sure they get it right so you don’t have any further issues down the line. I highly recommend them
Frequently Asked Questions About Sarks Automotive
Do you warranty your work?
We provide a comprehensive warranty that covers our work for 12 months or 12,000 miles, whichever comes first.
Will you install parts I purchased?
We are willing to install parts you've purchased. However, please note that we cannot extend our warranty to cover these parts.
Do you have a nationwide warranty?
Yes, we offer a nationwide warranty on the work we perform at our shop.
Do you provide emergency roadside towing services?
We do offer emergency roadside towing services. Please contact us if you need assistance, and we'll arrange for towing.
Do you offer tire sales?
We have a wide selection of tire brands for sale. Additionally, we offer services such as tire balancing, rotation, and alignment.
Do you report things to RepairPal and CARFAX?
We regularly report our repair and maintenance services to both RepairPal and Carfax to maintain accurate vehicle histories.
Does Sarks Automotive provide a warranty on their work?
Yes, Sarks Automotive offers a comprehensive warranty covering their work for 12 months or 12,000 miles, whichever comes first.
Can I bring parts I've purchased elsewhere for installation at Sarks Automotive?
Yes, they will install parts you purchased, but the warranty does not cover these customer-supplied parts.
Is the warranty provided by Sarks Automotive valid nationwide?
Yes, Sarks Automotive offers a nationwide warranty on the work performed at their shop.
Does Sarks Automotive offer emergency roadside towing services?
Yes, they provide emergency roadside towing services; contact them to arrange towing assistance.
What types of tires and tire services does Sarks Automotive offer?
They sell a wide selection of tire brands and offer tire balancing, rotation, and alignment services.
Does Sarks Automotive report repair and maintenance history to services like Carfax or RepairPal?
Yes, they regularly report services to both RepairPal and Carfax to maintain accurate vehicle histories.
What are the typical business hours for Sarks Automotive?
They are open Monday to Friday from 7:30 AM to 6:00 PM and on Saturdays from 7:30 AM to 1:00 PM; closed on Sundays and major holidays.
How can nearby locations like Napa Auto Parts benefit customers visiting Sarks Automotive?
Customers can conveniently purchase additional automotive parts at Napa Auto Parts nearby, complementing Sarks Automotive's repair services.
Are there any nearby moving or storage services customers might use when visiting Sarks Automotive?
Yes, GOODFELLAS MOVING and Innovation Self Storage are nearby, providing moving and storage solutions that might be useful for customers handling relocations.
Can customers visiting Sarks Automotive find local amenities or attractions nearby?
Yes, customers can visit places like Grace Covenant Presbyterian Church or shop at Factory Furniture Company nearby before or after their auto service.