Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lugoff, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lugoff location today.
Location
Hours
Reviews
4.2
241 reviews
5 stars
159
4 stars
33
3 stars
11
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly managers like Dejah and Danielle, received high praise for their friendly, helpful, and professional service, often going above and beyond to assist customers.
Cleanliness
While many customers reported clean vehicles, there were several complaints about dirty cars and issues with car detailing, indicating inconsistency in vehicle cleanliness.
Efficiency
Customers appreciated the quick and efficient rental process, often noting minimal wait times and smooth transactions.
Vehicle Availability
There were mixed reviews regarding vehicle availability, with some customers experiencing issues with reservations not being honored or vehicles not being available upon arrival.
Overall Experience
Most customers expressed satisfaction with their overall rental experience, highlighting the friendly atmosphere and willingness of staff to accommodate needs.
- APAshley Peacock-Long1 day ago1.0This location appears professional. However, I've witness bias customer service when it relates to women of color. The office manager turned a girl down after paying her bill that was left over was of no help and had her drive in to tell her no. Now, mind you this lady calls my husband after I left the location to confirm if I'm his wife. After giving him a 3rd row suv 3 months on a debit card. Then tells me to go to another location to close my account from my business account when she could have helped. Then tells me I can't get a third row on a debit card after giving my spouse one all summer. She kindly and subtly is bias to women of color. And her staff sits back smiling as she acts kindly but bias. I'm not sure why she called my spouse instead of me to discuss my issue. What if I was a battered woman fleeing and she's calling trying to see if I'm his spouse? After turning me away? So I called her back and she said to me she wanted to make sure she could accomandate us? Make sure we don't use the same debit cards and to help to make sure we could meet his needs as he's a loyal member " yet you couldn't have call the black woman to let her know she wouldn't be getting her car over an old paid bill?! Sounds like she's holding enterprise cars as her own and deciding who get selected in a very bias but kind manner. In the end I was unable to obtain the vehicle needed to get my kids. I had my husband go to another company as he was traveling a different direction to get his kids. She also wrote some note in my file I could not even get the ford explorer and it's not 3rd row. They wanted a credit card;both locations raeford and Camden are terrible. I will not be using them for business and If you're military as we are and also a NP, PA,MD do not support such behavior and I will be contacting legal regarding such behaviors
- MWMary WOct 16, 20255.0Friendly staff very helpful and informative. Continue your great service.
- KAK AOct 13, 20255.0The 2 girls at the front desk are PHENOMENAL with customer service!!!! They handled everything with smiles, and they were so helpful and professional! The car was clean, so can't forget the detail guys! We will definitely use the Lugoff branch again if the need ever arises.
- LRLakeshia RufusOct 4, 20255.0Love the people they are very nice. Get in and out quickly. They’ve been serving me for many years. Thanks
- CMConrad McIntoshSep 12, 20255.0When y’all go definitely ask for Dejah she is sweet and superb.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lugoff, SC?
Enterprise Rent-A-Car in Lugoff offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Lugoff?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Lugoff?
Enterprise Rent-A-Car is located at 610 Highway 1 South, Suite J, Lugoff, SC 29078, United States.
How can I make a reservation for a rental car at Enterprise Lugoff?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/sc/lugoff-2648.html or by calling +1 803 438 0990.
Does Enterprise Rent-A-Car accept credit cards?
Yes, Enterprise Rent-A-Car accepts American Express, Discover, Mastercard, Visa, as well as cash and checks.
Are there any discounts available at Enterprise Rent-A-Car in Lugoff?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is the Enterprise Rent-A-Car location in Lugoff women-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
Which nearby places could be helpful before or after renting a car at Enterprise in Lugoff?
Nearby places like Food Lion supermarket can be convenient for grocery shopping, Little Caesars Pizza offer dining options, and Economy Inn provides lodging if you plan to stay overnight in the area.
How can nearby services like Mariner Finance or Acceptance Insurance assist Enterprise customers?
Mariner Finance can help with installment loans or auto loans, and Acceptance Insurance offers auto insurance services, which might be useful for customers renting vehicles at Enterprise.
What local businesses near Enterprise Rent-A-Car in Lugoff can enhance a customer's experience?
Customers can visit CK Tobacco & Vape for vaping products, Salon Bella or Pro Nails for personal care, and Western Union for money transfer services, all located close to Enterprise.