Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
186 reviews
5 stars
149
4 stars
6
3 stars2
2 stars
3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by Lee and the staff, highlighting their friendliness, professionalism, and willingness to go above and beyond.
Cleanliness
The facility, including the waiting area and restrooms, was frequently noted as clean and well-maintained, contributing to a positive customer experience.
Honesty and Integrity
Customers appreciated the honesty of the mechanics, with several reviews mentioning fair pricing and transparency regarding services and repairs.
Efficiency
The service was often described as quick and efficient, with many customers noting timely repairs and minimal wait times.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding service errors and customer treatment, indicating inconsistency in service quality.
- MKMichael KammerNov 8, 20255.0We’re very supportive of short term brake repairs and engine coolant flush, after defining some shortfalls in maintenance of our car. Appreciated the ability to manage short term scheduling in this case.
- KTKim ThomasNov 7, 20255.0I was able to schedule an appointment quickly, the work was done in a professional way. The price was very reasonable.
- MWMiracle WiseNov 5, 20255.0Second time coming here, great customer service . Manager Lee is a nice guy listen to my problems and took his time helping me out. Even print out my problems so i can visual see for my self and understand !
- JVJenn VanOct 29, 20255.0I was referred to Goodyear by CarMax & what a terrific experience! The waiting area, shop & RESTROOMS were the most organized and cleanest I've ever seen! I had one problem they resolved, and they found & diagnosed that my tires needed replacement too! Both Lee the Store Manager & Lee the Service Manager were incredibly friendly, caring & professional. It's hard to find good honest people working in the service business these days. I'd recommend anyone who wants to trust a service center to come here! Thank you to everyone who assisted me. You guys ROCK!
- NGNicolle GibsonOct 23, 20255.0After a less than pleasant experience at another company to get new tires for my car, I decided to visit Goodyear. It was one of the most pleasant experiences I’ve ever had with my car. Lee was incredibly polite and professional. Not only were all my tires replaced for a very fair price. After finding out my pressure sensor was bad. Lee was able to order the part and make the repair for free. With this type of incredible customer service, I will definitely not go anywhere else for my tire needs.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs including oil changes.
Where is Goodyear Auto Service located?
It is located at 102 Old Cherokee Road, Lexington, SC 29072-9316, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays.
Does Goodyear Auto Service offer holiday hours?
Yes, they have special hours on certain holidays such as opening from 8:00 AM to 5:00 PM on May 26, July 4, September 1, December 24, and December 31. They are closed on holidays like January 1, April 20, November 27, and December 25.
Can I make a service appointment online?
Yes, you can make an appointment through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does the facility have wheelchair accessible entrances and restrooms?
Yes, Goodyear Auto Service has wheelchair accessible entrances and restrooms.
Is in-store pickup available at Goodyear Auto Service?
Yes, in-store pickup is available for services or products.
Are there any gas stations near Goodyear Auto Service where I can refuel my vehicle?
Yes, BP gas stations and Circle K convenience/gas stations are nearby and convenient for refueling before or after your service visit.
What dining options are available near Goodyear Auto Service?
Nearby dining includes Bellis House of Pizza for Italian and Greek cuisine, ZENSHI Handcrafted Sushi for sushi and diner fare, and Chen's Chinese Restaurant for Asian cuisine, perfect for a meal before or after your auto service.
Are there any personal care or service businesses near Goodyear Auto Service?
Yes, Ameri Nails nail salon and Cost Cutters Hair Salon are close by for grooming and beauty services while you wait or visit the area.