Absolute Glass, Inc.

Reviews

• LC

  Lance Carpenter

  2 days ago
  5.0
  It’s one thing to receive a great service, which I absolutely did in this case. It’s another thing altogether to enjoy the people delivering the service. Absolute Glass has a great team delivering this service. To date, I’ve used them on one commercial job and, now, a residential job. If/When I have an automotive need, this is where I’ll go. Up-front pricing, great service & superior finished product. I strongly recommend that others consider Absolute for all of your glass needs.
• BS

  Brian Smith

  Mar 9, 2026
  1.0
  Communicated with the owner of this business, Ray, multiple times concerning our shower installation. I decided to go another direction with what was wanted and within 24 business hours of handing them a deposit the order was "in processing" and there was nothing that could be done with regards to stopping our order. What made this more concerning, in my opinion, was that there was no motivation or concern from this business about our issue just cold/short frustration for whatever reason. This gave the impression that they were dragging it out and having us on the hook for more. I had to consistently follow up for weeks to see how much/if any of the deposit could be returned. The ultimate outcome resulted in a quarter of the deposit being returned, but was threatened to be stop paymented, due to disagreement over negative reviews.
• CF

  Cathy Fercana

  Mar 2, 2026
  1.0
  If you enjoy good customer service then this isn’t your Company. They claim 4-6 week turnaround from time of deposit so you would think change will be possible within 24 hours, also no refunds once you place an order, seems a bit desperate right! Also asked about doing custom work, they replied we haven’t had good luck with custom, most don’t turn out right they said. Should have been my first clue this was the wrong team. If you want anything but a wind shield believe me this isn’t the guy! Hard lesson learned after refusing to refund my deposit.
• KF

  Katie Fercana

  Mar 2, 2026
  1.0
  The service I sought out was shower glass installation. After the initial quote, a deposit was given, however I changed my mind regarding the style of shower glass. I reached out to the owner within one business day to change my order, and was told my entire deposit , which was over 1k would be lost given my glass was already completed . No resolution has since been made except that I sought out service elsewhere. Do yourself a favor and seek out another professional.
• SB

  Scott Butler

  Jan 28, 2026
  5.0
  Times have changed since I've been in sales. Most offices currently have lost their path to being successful. Absolute Glass is NOT one of them. In my opinion the one thing that's being neglected is customer service, with other offices. Absolute Glass has not forgotten this and the customer service that I received on repairing a window at my church was exceptional! They communicated, told me what they were going to do and for how much, and they came out and did it. The installation was perfect and I could find NO blemishes or mistakes. Imagine that! It's those little things that mean so much and communication is always key. Shoot, you can't even get most offices to return your call when you leave a message these days. I highly recommend Absolute Glass for any job that you have that they can help you with.

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