AutoZone Auto Parts

4.2
294 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hillcrest Drive in Laurens, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Laurens, SC or call us at (864) 984-3059.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
300 Hillcrest Dr, Laurens, SC
29360, United States

Hours

Reviews

4.2
294 reviews
5 stars
163
4 stars
69
3 stars
31
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Product Availability

Customers noted that the store often has the parts they need, but there were instances of lost orders and incorrect pricing.

Store Cleanliness

The store is generally reported as clean and organized, contributing positively to customer experiences.

Battery Issues

Several reviews highlighted problems with battery sales, including receiving dead batteries and poor service related to battery checks.

Staff Knowledge

While some staff were praised for their knowledge and helpfulness, others were criticized for lack of assistance and professionalism.
  • MM
    Michael McGrew
    Dec 27, 2025
    1.0
    Spent 30 years or more as my go to auto shop. NOT ANY MORE! The past several times I had gone in, the staff was rude, bitchy, and expressed their dislike for changing the battery in one of my vehicles. The staffer complained that he didn't get paid to do mechanical work. Didn't tighten cables back. Then, auto zone lost an online order to be delivered and charged me twice. When I sought to straighten the problem out they caught attitude. I have since been an Oriellys customer and seriously could not be happier. I should have left auto zone a LONG TIME AGO!
  • DM
    David Muse
    Oct 31, 2025
    5.0
    My go to place
  • JC
    Jameson Clark
    Oct 12, 2025
    1.0
    This was my go to parts store in Laurens until today. Asked for 2 spark plugs and they add on extra dielectric grease without asking or saying anything. I didn't ask for this and they charge me for it and add it to my total. I asked the store manager why they would add something I didn't ask for and he just stared at me and didn't answer. I asked for a refund and left. This will be my last trip here. O'Reilly is right next door and they'll get my business instead.
  • NY
    Nyemia Young
    Sep 7, 2025
    1.0
    I’m not one to leave bad reviews but I had a bad experience that was avoidable. When I walked in they were super busy so I hopped in line. I called ahead referencing a battery. The young lady on the phone was very helpful. The young lady that I spoke with was busy helping a customer. I got to the front of the line and let the gentleman know that I called about a battery but wanted them to check before I paid to ensure that it was the battery. The young man didn’t say too much and didn’t greet me upon approaching the register. He came outside and checked and said “battery’s good, alternators good, starters good. Idk it’s confusing, have a good day” And walked away. I took it to my mechanic the next day. It was my battery. My mechanic was questioning his business ethics, as the issue could’ve already been resolved. Autozone is usually my shop but I’ve better service with the Mauldin location, over 35 minutes away. I just feel as though he gave less than bare minimum and someone should be aware. I was friendly, patient, and understanding of the store being busy.
  • AS
    Al Skillman
    Aug 25, 2025
    2.0
    I don't like to give bad reviews but the staff was very rude I want to ask a guy a couple questions and he walked right on by me and then I was like hello hello and he didn't even turn around and look and then give a costume about other customers in there talking about homeless people and they were just rude unfortunately

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Laurens, SC?

AutoZone Auto Parts in Laurens, SC is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Laurens?

It is located at 300 Hillcrest Dr, Laurens, SC 29360.