AutoZone Auto Parts

4.2
292 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hillcrest Drive in Laurens, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Laurens, SC or call us at (864) 984-3059.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
300 Hillcrest Dr, Laurens, SC
29360, United States

Hours

Reviews

4.2
292 reviews
5 stars
163
4 stars
69
3 stars
31
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised helpful and friendly service, others reported rudeness and lack of attention.

Product Availability

Customers noted that the store generally has the parts they need in stock, but there were instances of lost items and incorrect orders.

Store Cleanliness

The store is frequently described as clean and organized, contributing positively to the shopping experience.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, which affected customer satisfaction.

Warranty Issues

There were mixed experiences regarding warranty claims, with some customers appreciating the resolution while others faced challenges.
  • DM
    David Muse
    Oct 31, 2025
    5.0
    My go to place
  • JC
    Jameson Clark
    Oct 12, 2025
    1.0
    This was my go to parts store in Laurens until today. Asked for 2 spark plugs and they add on extra dielectric grease without asking or saying anything. I didn't ask for this and they charge me for it and add it to my total. I asked the store manager why they would add something I didn't ask for and he just stared at me and didn't answer. I asked for a refund and left. This will be my last trip here. O'Reilly is right next door and they'll get my business instead.
  • NY
    Nyemia Young
    Sep 7, 2025
    1.0
    I’m not one to leave bad reviews but I had a bad experience that was avoidable. When I walked in they were super busy so I hopped in line. I called ahead referencing a battery. The young lady on the phone was very helpful. The young lady that I spoke with was busy helping a customer. I got to the front of the line and let the gentleman know that I called about a battery but wanted them to check before I paid to ensure that it was the battery. The young man didn’t say too much and didn’t greet me upon approaching the register. He came outside and checked and said “battery’s good, alternators good, starters good. Idk it’s confusing, have a good day” And walked away. I took it to my mechanic the next day. It was my battery. My mechanic was questioning his business ethics, as the issue could’ve already been resolved. Autozone is usually my shop but I’ve better service with the Mauldin location, over 35 minutes away. I just feel as though he gave less than bare minimum and someone should be aware. I was friendly, patient, and understanding of the store being busy.
  • AS
    Al Skillman
    Aug 25, 2025
    2.0
    I don't like to give bad reviews but the staff was very rude I want to ask a guy a couple questions and he walked right on by me and then I was like hello hello and he didn't even turn around and look and then give a costume about other customers in there talking about homeless people and they were just rude unfortunately
  • AB
    Allison Babcock
    Jan 17, 2019
    5.0
    This team is amazing. Especially Beth, Thomas and Chase. They worked in the cold rain and helped my boyfriend take apart the headlight assembly to get one stupid bulb replaced on my 2013 Hyundai veloster. Their hard work was well appreciated and they are truly an amazing group of individuals. Customer service at its best! Thank you all for making my trip to Ohio have a great start! Definitely coming back here.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Laurens, SC?

AutoZone Auto Parts in Laurens, SC is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Laurens?

It is located at 300 Hillcrest Dr, Laurens, SC 29360.