Pilot Travel Center

4.1
1479 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Latta, SC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1504 SC-38, Latta, SC
29565, United States

Hours

Reviews

4.1
1,479 reviews
5 stars
705
4 stars
441
3 stars
188
2 stars
43
1 star
102

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restrooms and overall store, although some reported issues with dirty showers and trash in the parking lot.

Customer Service

Feedback on staff interactions was mixed; while some customers highlighted friendly and helpful employees, others reported rude service and unprofessional behavior.

Food Quality

Several reviews mentioned issues with food quality, including expired items and poor service at the attached Wendy's, leading to customer dissatisfaction.

Fueling Issues

Numerous complaints were made about fuel pump malfunctions and long wait times, indicating a need for maintenance and better service.
  • KC
    Kathasha Collins
    Jan 5, 2026
    5.0
    Love this place
  • CL
    Curtis Lane
    Jan 4, 2026
    1.0
    I've tried on 3 different occasions to have a whole pizza made. Tried again today 1/4 at 7:30pm. They simply will not make it. "not at this time" is what I'm told. If you dont want to make it then take the sign down on the pizza rack mentioning whole pizza's for sale.
  • CP
    Carl Peeples
    Dec 15, 2025
    1.0
    They taking pennies from customers but telling customers they don't have pennies. They rounding down on us. So, we should protest against this. If something cost $1.57 we should give them $1.55. Pennies aren't in production but it doesn't mean it's extinct already. What is PILOT doing with the pennies they take from customers besides stealing from us in our face.
  • CV
    Cristina Vincent-Renzoni
    Oct 13, 2025
    2.0
    I love to stop at Pilots because they pretty much have everything. Clean bathrooms, different options for food including an attached restaurant, and friendly staff. I feel so bad writing this review but I have never felt so belittled when someone spoke to me as I did today with Dean. I hope he was just having a bad day, there's no way someone that rude could still employed. I wanted to reach over and punch him in the throat.
  • RR
    Robert Rosario
    Oct 9, 2025
    1.0
    I’ve been trucking now for a little over 18 years and this one right is ok but my problem is the food got me feeling sick the shower had toe nails and old hangers behind the door means the shower wasn’t clean enough the toilet was dirty and nasty and on top of that a waited for over two hours and the guy was just walking around the store following a coworker. We give so much money and time to be treated like crap.. pilots around America need a new CEO or sell it to loves or road ranger so upset with almost every single pilot and flying J. I want my thousands of dollars back from them.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.