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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(236 reviews)
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Business Details

597 Lancaster Bypass East, Lancaster, SC
29720, United States
(803) 286-5322
https://www.enterprise.com/en/car-rental/locations/us/sc/lancaster-5386.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lancaster, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lancaster location today.

Location

Enterprise Rent-A-Car
597 Lancaster Bypass East, Lancaster, SC
29720, United States

Hours

Reviews

4.0
236 reviews
5 stars
151
4 stars
24
3 stars
12
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Ashley and Zavier for their exceptional service.

Vehicle Availability

Several reviews indicated issues with vehicle availability, including instances where customers arrived for reservations only to find no cars available.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about unprofessional behavior from some staff members and issues with vehicle conditions.

Communication Issues

Customers reported poor communication, including long wait times on the phone and lack of follow-up regarding reservations and vehicle availability.

Cleanliness and Condition

Some customers expressed dissatisfaction with the cleanliness and condition of the vehicles, citing issues such as strong odors and unclean interiors.
  • CD
    Christopher DeShazer
    2 days ago
    5.0
    Excellent Customer Experience every time I rent a vehicle!
  • TH
    trevor hinds
    Feb 26, 2026
    5.0
    Wonderful customer service...
  • DA
    Diane Adams
    Jan 8, 2026
    5.0
    Zavier Patterson is a true example of professional customer service! There was a simple issue with a prior reservation and he made it right with kindness and courtesy. I highly recommend Enterprise, especially, Zavier Patterson. Diane A.
  • JW
    jb winters
    Jan 3, 2026
    5.0
    Good personable service. Excellent SUV. Flexible as to changing drop-off location and extending contract for several hours. I've used Enterprise three times in the last three months in three different states/province. Excellent experience every time.
  • NG
    Natalie Geralds
    Dec 17, 2025
    1.0
    My bro-in-law made a reservation to drive home to IN and didn’t know out-of-town renters need a CC on file. Since he didn’t have one, my husband said he could use ours, but needed to drive home (10min) to get it. The guy helping them said that was fine and they’d be there when my husband came back. Well, my husband got back and went up to the door and they’d turned the lights off, locked the door, and closed. The guy who assisted them was still there at the desk, so my husband knocked on the door and stood there for 5min. The guy looked up at him, then looked back down and proceeded to ignore him until my husband left. My husband went back the next day and Enterprise tried to charge him more than what the reservation was made for. They did take the price down a bit, but it was still more than the reservation. The unprofessionalism is baffling. I contacted customer service to make them aware of this. I hope this changes bc I would really love to leave a positive review, as this location is very convenient for my out-of-town friends and fam.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Lancaster, SC offer?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is Enterprise Rent-A-Car located in Lancaster?

Enterprise Rent-A-Car is located at 597 Lancaster Bypass East, Lancaster, SC 29720.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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