Need a rental car in Lancaster, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lancaster location today.
Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Ashley and Zavier for their exceptional service.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including instances where customers arrived for reservations only to find no cars available.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior from some staff members and issues with vehicle conditions.
Communication Issues
Customers reported poor communication, including long wait times on the phone and lack of follow-up regarding reservations and vehicle availability.
Cleanliness and Condition
Some customers expressed dissatisfaction with the cleanliness and condition of the vehicles, citing issues such as strong odors and unclean interiors.
CD
Christopher DeShazer
2 days ago
5.0
Excellent Customer Experience every time I rent a vehicle!
TH
trevor hinds
Feb 26, 2026
5.0
Wonderful customer service...
DA
Diane Adams
Jan 8, 2026
5.0
Zavier Patterson is a true example of professional customer service! There was a simple issue with a prior reservation and he made it right with kindness and courtesy. I highly recommend Enterprise, especially, Zavier Patterson.
Diane A.
JW
jb winters
Jan 3, 2026
5.0
Good personable service. Excellent SUV. Flexible as to changing drop-off location and extending contract for several hours. I've used Enterprise three times in the last three months in three different states/province. Excellent experience every time.
NG
Natalie Geralds
Dec 17, 2025
1.0
My bro-in-law made a reservation to drive home to IN and didn’t know out-of-town renters need a CC on file. Since he didn’t have one, my husband said he could use ours, but needed to drive home (10min) to get it. The guy helping them said that was fine and they’d be there when my husband came back. Well, my husband got back and went up to the door and they’d turned the lights off, locked the door, and closed. The guy who assisted them was still there at the desk, so my husband knocked on the door and stood there for 5min. The guy looked up at him, then looked back down and proceeded to ignore him until my husband left.
My husband went back the next day and Enterprise tried to charge him more than what the reservation was made for. They did take the price down a bit, but it was still more than the reservation.
The unprofessionalism is baffling. I contacted customer service to make them aware of this. I hope this changes bc I would really love to leave a positive review, as this location is very convenient for my out-of-town friends and fam.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Lancaster, SC offer?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.
Where is Enterprise Rent-A-Car located in Lancaster?
Enterprise Rent-A-Car is located at 597 Lancaster Bypass East, Lancaster, SC 29720.
What are the business hours for Enterprise Rent-A-Car in Lancaster?
The location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Lancaster?
You can reserve your rental car online at Enterprise's website or via the reservation URL: http://enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car in Lancaster?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car in Lancaster offer any special deals or discounts?
Yes, they offer great weekend rates which you can book online. They also provide discounts for active military members.
Is Enterprise Rent-A-Car in Lancaster woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
Are there any nearby restaurants where I can eat before or after picking up my rental car?
Yes, nearby options include Pizza Hut for pizza and KFC for fast chicken meals, both great for a quick bite around your rental visit.
Where can I find automotive parts and services near Enterprise Rent-A-Car in Lancaster?
Nearby automotive service and parts stores include O'Reilly Auto Parts, AutoZone, and Morgan's Performance, which can assist with vehicle needs before or after your rental.
What nearby facilities might be useful for someone renting a car from Enterprise Rent-A-Car in Lancaster?
Nearby gas stations like Valero and Sunoco can be used to refuel rental vehicles. Also, Planet Fitness is close if you want to exercise during your stay.
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