Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9612 Highway 78 in Ladson offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unprofessional.
Staff Knowledge
Many customers appreciate the knowledgeable staff who assist with finding the right parts and provide helpful advice.
Wait Times
Customers frequently mention long wait times due to insufficient staffing, leading to frustration during busy periods.
Inventory Issues
Several reviews indicate problems with inventory accuracy, with customers reporting items being out of stock or mismanaged.
Overall Experience
While some customers have had positive experiences, others express dissatisfaction, particularly regarding service consistency and staff attitudes.
DW
Darrell Weber
Dec 2, 2025
5.0
Great customer service and they took my oil and battery s I didn't want
SS
Sleekdrifter69
Oct 18, 2025
5.0
Super staffed
JM
Jennifer Mazzanti
Oct 12, 2025
2.0
Should be 2.5. They did their job but no finesse in the customer service.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the convenient services offered at Advance Auto Parts in Ladson?
Advance Auto Parts offers free battery testing, free battery and wiper installations with purchase, engine code scanning, starter and alternator testing, battery and oil recycling, and curbside pickup services.
Can Advance Auto Parts install or replace my car battery?
Yes, Advance Auto Parts will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts located at 9612 Highway 78 in Ladson?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
What payment methods are accepted at Advance Auto Parts in Ladson?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Advance Auto Parts offer any discounts?
Yes, there is a 10% military discount available for active duty and veteran service members.
Can I buy online and pick up my order in-store at Advance Auto Parts?
Yes, you can buy online and pick up your order in-store within 30 minutes.
What nearby dining options are available around Advance Auto Parts in Ladson?
Nearby dining options include Subway, Jonny’s Red Tacos, El Chilaquil LLC, Nigel's Good Food, KFC, Dunkin' Donuts, Blimpie, Takara Japanese Steakhouse, and Mr Hibachi, so you can enjoy a meal before or after visiting the store.
Are there useful nearby services near Advance Auto Parts for customers?
Yes, nearby services include UPS Access Point location for shipping needs, Penske Truck Rental for moving or truck rentals, and Piggly Wiggly Pharmacy for medical supplies.
Where can I find nearby gas stations close to Advance Auto Parts in Ladson?
Nearby gas stations include Speedway and BP, convenient for fueling your vehicle before or after shopping for auto parts.