Advance Auto Parts

4.1
529 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9612 Highway 78 in Ladson offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9612 Highway 78, Ladson, SC
29456, United States

Hours

Reviews

4.1
529 reviews
5 stars
299
4 stars
114
3 stars
49
2 stars
22
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unprofessional.

Staff Knowledge

Many customers appreciate the knowledgeable staff who assist with finding the right parts and provide helpful advice.

Wait Times

Customers frequently mention long wait times due to insufficient staffing, leading to frustration during busy periods.

Inventory Issues

Several reviews indicate problems with inventory accuracy, with customers reporting items being out of stock or mismanaged.

Overall Experience

While some customers have had positive experiences, others express dissatisfaction, particularly regarding service consistency and staff attitudes.
  • DW
    Darrell Weber
    Dec 2, 2025
    5.0
    Great customer service and they took my oil and battery s I didn't want
  • SS
    Sleekdrifter69
    Oct 18, 2025
    5.0
    Super staffed
  • JM
    Jennifer Mazzanti
    Oct 12, 2025
    2.0
    Should be 2.5. They did their job but no finesse in the customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*