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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(387 reviews)

Business Details

7714 Broad River Rd, Irmo, SC
29063, United States
(803) 407-0292
https://www.enterprise.com/en/car-rental/locations/us/sc/irmo-2640.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Irmo, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irmo location today.

Location

Enterprise Rent-A-Car
7714 Broad River Rd, Irmo, SC
29063, United States

Hours

Reviews

4.0
387 reviews
5 stars
239
4 stars
49
3 stars
21
2 stars
18
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, although some reported issues with unresponsive management.

Reservation Issues

Numerous reviews highlighted problems with reservations not being honored, leading to customer frustration and inconvenience.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving cars that were not properly cleaned or maintained.

Rental Process

While some customers found the rental process smooth and efficient, others experienced long wait times and disorganization at the branch.

Staffing Concerns

Several reviews mentioned that the location is often understaffed, leading to delays and longer wait times for customers.
  • KS
    Kevin Strickland
    Jan 3, 2026
    4.0
    Good overall experience after getting a car that didn't have excess damage and engine light on
  • KL
    Kristal Long
    Dec 30, 2025
    5.0
    Smooth rental process
  • AC
    Angie Chaplin
    Dec 20, 2025
    5.0
    Enterprise on Broad River Rd is my favorite, employees are professional and cars are clean when you pick up
  • LS
    LaSonya Sellers
    Dec 19, 2025
    1.0
    I left the rental at the business after hours right before Thanksgiving 2025, but l left some of my keys on the key ring. I called the next day to let them know and they said they would mail them to me. It is now December 19, 2025, l still haven't received my keys from them. They are not trustworthy, truthful,nor reliable. It's now February 9,2026, l never received my keys, that they said they sent by fedex.
  • LP
    Laurie Giles-Hillstock, PhD
    Dec 9, 2025
    1.0
    I was sent to Enterprise Irmo by roadside assistance after my rental car broke down mid‑trip. They knew I was coming, but when I arrived, I was told they had no vehicles available because they were severely overbooked — despite me being the only customer there. Instead of helping directly, they redirected me to a mechanic down the road. So they did not do the vehicle switch, as I was told by roadside assistance. Instead, they literally sent me to their mechanic. To me, thi was a serious lack of quality customer service. The experience put my trip at serious risk of delay, though the mechanic was quite professional and nice. Enterprise Irmo’s lack of preparation and support was very disappointing. When a customer is stranded with a mechanical issue, the expectation is that the branch will prioritize resolving the situation quickly. Sending the customer to their mechanic was simply NOT ideal. So, I would caution others to be aware of potential overbooking, lack of availability, and poor customer service at this location.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Irmo, SC?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury car rentals to suit your needs.

Where is Enterprise Rent-A-Car located in Irmo?

It is located at 7714 Broad River Rd, Irmo, SC 29063, USA.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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