Enterprise Rent-A-Car

4.0
376 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Irmo, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irmo location today.

Location

Enterprise Rent-A-Car
7714 Broad River Rd, Irmo, SC
29063, United States

Hours

Reviews

4.0
376 reviews
5 stars
233
4 stars
48
3 stars
20
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Chad and Craig for their exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations not being honored, leading to customer frustration and inconvenience.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and condition, with some customers receiving cars that were not adequately cleaned or had unpleasant odors.

Staffing Challenges

Customers noted that the location often appears understaffed, leading to longer wait times despite the staff being courteous and professional.

Overall Experience

While many customers had positive experiences, there were significant complaints about communication and accountability, particularly regarding reservations and vehicle availability.
  • TT
    T
    4 days ago
    5.0
    Great customer service!
  • KG
    Kyle Grasso
    4 days ago
    1.0
    Gave me a car that was completely dented everywhere and are trying to say I somehow dented the roof and are trying to claim I damaged the car. Avoid them. Scam artists.
  • MB
    MaryAnn Belcher
    Nov 12, 2025
    5.0
    The vehicles are clean, and the staff is very friendly and considerate.
  • RB
    Rebecca Bowen
    Oct 29, 2025
    5.0
    I used Enterprise’s service for over a week and had a fantastic experience. They made the entire process incredibly easy, even when I had to modify my reservation twice — customer service handled everything smoothly and efficiently. They went above and beyond by picking me up from my home and later retrieving the car from CarMax when I was finished. Special thanks to Jay for his outstanding support and professionalism. He truly helped make an unfortunate situation much easier to navigate. Highly recommend Enterprise for their flexibility, excellent customer service, and commitment to making things convenient for their customers.
  • AM
    Alexis Marie
    Oct 14, 2025
    1.0
    I was called at 7:38 am on the day of my reservation for a pick up at 8 am. Was left a voicemail that they wouldn’t be able to fulfill my reservation. I tried calling back but couldn’t get anyone to answer because they don’t open until 8 am. I then had to scramble to find another rental car and am now going out of my way to pick up at a hertz which is not only making me late for my work day but also making my children late for their school day. I’ve used this location for work before and haven’t had an issue but the fact that you call when you know no one can call you back to ask for help with a last minute cancellation on yalls end. My whole family’s day is messed up now. Thank you for that.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Irmo, SC?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury car rentals to suit your needs.

Where is Enterprise Rent-A-Car located in Irmo?

It is located at 7714 Broad River Rd, Irmo, SC 29063, USA.