Advance Auto Parts

4.3
261 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7537 Saint Andrews Rd in Irmo offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7537 Saint Andrews Rd, Irmo, SC
29063, United States

Hours

Reviews

4.3
261 reviews
5 stars
161
4 stars
48
3 stars
28
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Zack and Al.

Product Availability

Several reviews mentioned issues with product availability and online order accuracy, leading to customer frustration.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor service in certain instances.

Store Management

Some reviews indicated concerns about management and staff training, particularly regarding respect and professionalism.
  • CC
    camille carpenter
    Dec 22, 2025
    1.0
    This is a complaint against the St. Andrew's Advance Auto store. I made an online purchase on Saturday 12/20/25. The confirmation text and email i received stated that my order would be ready that evening. While waiting I received a call from a store employee named Al. Al informed me that in spite whatbwas posted on the Advance Auto website, they were out of stock of the Meguiars Show Case car polish and that they had to get it delivered from another local store. Al said that it would be at his store the next morning (Sunday 12/21/2025) and that I could pick it up. However, I was not able to make it to the store that day. So I called Monday morning before making my trip there to retrieve the item. A older female manager stated that the item was not there yet because in spite of what Al told me, deliveries are not made on Sunday. She stated that the item would be there at 11:30am. When I got off the phone with her, I was not satisfied with the results and wanted a resolution. The male employee stated that the item wouldn't actually get there until after 130pm. I stated that since I am being greatly inconvenienced my being misinformed multiple times, could they do a free delivery.... and they said no and quickly rushed me off the phone. So I have made my complaint through customer service by phone and now im making by text. I am expecting to speak to the district manager.... and I better get that call! Otherwise I will continue to let my complaint known! This was at 10am 12/22/25 Update as of 12:54pm on 12/22/25.... Supervisor stated i would receive credit for my purchase through email and I am to receive a call from the district manager. As of yet nothing has come to my email and I have yet to receive a call from the district manager. I will call into the professional service line everyday until I receive the credit I was told would come to my email and that I talk to the district manager.
  • MJ
    Mike Jones
    Dec 8, 2025
    5.0
    Zack was very helpful and knowledgeable about batteries and suggested wipers, which I forgot able. He got me installed and carried on a good conversation while he worked on my car. Very rare nowadays at these parts stores that you have someone that knows what they are talking about.
  • EQ
    Eppus Quattlebaum
    Dec 8, 2025
    5.0
    Great customer service by zack. Talked a lot of junk about my Eagles go birds.lol
  • JC
    Joseph Colbert
    Dec 7, 2025
    5.0
    Did a great job replacing my battery. He was quick and friendly. I'm in and out in 10 minutes! Awesome.
  • MM
    michaela morgan
    Dec 5, 2025
    5.0
    This is the BEST location. Everytime I come I always get great service from Zack and the entire staff. They never disappoint. Also, i’m a jeep owner and got ducked twice! ❤️❤️❤️

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*