National Car Rental

Reviews

• BS

  Bethe Strickland

  Oct 21, 2025
  5.0
  Great SUV. GREAT PRICE AND SERVICE!
• CD

  Colleen D

  Oct 4, 2025
  5.0
  Hi - I was in a tough spot on 10/3/2025 - missed our flight home from Hilton Head to Newark and needed to rent a car to drive to Savannah to get a same day flight. Alexis was so helpful, knowledgeable, and pleasant. She absolutely went above and beyond with the most positive, friendly manner! She provided superior customer service and assured me she would be able to assist us and was a lifesaver. I can’t say enough positive things about her - thank you to Alexis for all of your help and patience with me. She is truly an asset to National and you’re blessed to have her as an employee! Thanks so much for such a positive experience!
• GG

  GreenGuy4515

  Jul 22, 2025
  5.0
  It started off with Alexis and Ashley who delivered THE best customer service I have ever received with a rental car company. They thoroughly explained everything I needed to know about my booking with National and also answered all of my questions I had about the island and gave me tons of great advice for my stay in Hilton Head. They were kind, knowledgeable, and wonderful employees. Once my stay was over, I went back to the airport to check the car back in. CJ stopped by once I entered the parking space and got the rental car back checked back in and even assisted me with my luggage. He made sure I was happy during my time with their car and thanked me for choosing National.The check in process was EXTREMELY FAST. If you happen to be running late to your flight, the quick National check out process would be a very valuable asset. All in all, the reason I will be booking my next rental car with National is because of the ABOVE and BEYOND customer service from 3 of your best employees, Ashley, Alexis, and CJ. National needs folks like these 3 top tier employees at each of there locations.
• LM

  Lisa Mahoney

  Jul 14, 2025
  5.0
  I wanted to take a moment to share what was truly the most incredible car rental experience I’ve ever had — all thanks to Alexis at the Hilton Head Airport National Car Rental location. As a longtime President’s Circle member with Hertz, I’ve come to expect a certain level of service. But after my recent interaction with Alexis, National has now earned my business as my preferred rental company moving forward. From the moment I walked in, Alexis handled what could have been a chaotic situation with absolute grace, warmth, and professionalism. She turned what began as a stressful travel day into a smooth, easy, and genuinely pleasant experience. Her attention to detail, proactive communication, and calm demeanor made me feel like a VIP every step of the way. Beyond just being helpful — Alexis was memorable. She is a true asset to your company and someone I hope to encounter again and again in future travels. It’s rare these days to come across customer service that not only meets expectations but redefines them entirely. Thanks to her and the rest of the team at the Hilton Head Airport location, this was hands-down the best experience I’ve ever had renting a car — and you’ve gained a loyal, lifelong customer.
• JC

  Joette Collette

  Jul 3, 2025
  5.0
  National Car Rental is the best! Clean new vehicles and pleasant friendly staff

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