Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 720 S 5th St in Hartsville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
248 reviews
5 stars
154
4 stars
59
3 stars
21
2 stars
9
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.
Staffing Issues
Several reviews highlighted concerns about understaffing, leading to long wait times and poor customer service experiences.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, contributing to positive shopping experiences.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with specific employees, indicating inconsistency in service quality.
Pricing Concerns
A few reviews mentioned that prices were perceived as high, although some customers appreciated the value for the service provided.
- RBRaymond BorgesDec 31, 20255.0Always use them for my mobile mechanic business and sourcing parts, usually brakes and suspension parts. They offer brands like Moog and Oem sensor parts like denso, AcDelco, and Motorcraft.
- GJGregory J.Sep 27, 20251.0Newly hired staff need training on basic customer service skills over the telephone.
- BMBrian MannersSep 7, 20254.0Friendly people who are always willing to help with auto problems.
- SHSondra HarrisMay 9, 20255.0I love to come to Advance Auto in Hartsville....They know their stuff...especially Mrs. Judy.....she's the best.... Describe your auto problem and they will definitely help you figure it out.
- POPatricia OliveiraOct 25, 20205.0Very nice employee very helpful
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Hartsville offer?
Advance Auto Parts stocks new parts and accessories like batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts offers free battery installation with purchase. They also test and recycle batteries for free, with some exclusions.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, free windshield wiper installation is provided with purchase, subject to exclusions.
Does Advance Auto Parts provide engine code scanning?
Yes, team members can scan engine codes for free to help diagnose your vehicle’s check engine light, exclusions may apply.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa credit cards.
What are Advance Auto Parts store hours in Hartsville?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for your convenience.
Are there any nearby dining options close to Advance Auto Parts in Hartsville?
Yes, customers can visit nearby places like Burger King, Subway, Cook Out, The Cookout Hartville, and Smooths bar and lounge for food and drinks before or after their visit.
Is there convenient shipping or courier service near the Advance Auto Parts store?
Yes, there are UPS Access Point locations nearby, offering courier and shipping services that customers might find useful when shopping at Advance Auto Parts.
Are there nearby automotive-related services around Advance Auto Parts in Hartsville?
Yes, customers can find services like Gibson's Wheel Alignment-Tire and Wash Tub for auto detailing near Advance Auto Parts.