Enterprise Rent-A-Car

Reviews

• GT

  George Taylor

  1 day ago
  1.0
  Dont bother making reservations as they don't really hold things that you reserve when you do. Now I'm left scrambling to find a car rental the day I need to leave. I'm waiting for a regional manager to reach out and rectify. Been waiting on this call for 5 and a half hours now. Alamo never does this dumb stuff.
• KL

  Kaja Latimore

  Mar 10, 2026
  2.0
  Isaiah was great with returning ,made the process quick and easy. I’ve called the store several times during business hours and employees either pick up and don’t say anything or place you on hold without even speaking. Makes times where a simple answer would suffice that you then have to go to location in person. Do not recommend this location
• RR

  Renee

  Mar 6, 2026
  5.0
  Had the BEST customer experience working with the staff. A young man named Isaac walked me through the process and helped me with my phone setup. They are wonderful to work with and I’m so grateful for their expertise and knowledge. I highly recommend this location for car rentals.
• KW

  Korelle Marie Williams

  Feb 27, 2026
  1.0
  Ok, if I could give zero stars I would. I have rented from everywhere around the world and never have I ever had a reservation cancelled due to being late. Upon arrival, I was told the car was given away because I was late. Then the sales rep, William claimed my number wasn’t on my profile… that was a lie because I’ve rented from enterprise before. My number has been the same for 20 years. I then proceeded to tell the rep it’s a simple use of your brain… the fact that I would have to say that and then the narrative was spun on me as if I was rude is blasphemy. When I explained to him, “I’ve rented here before” William the rep stated “I’ve never seen you here before!” During our conversation the rep then told me “if I had dinner reservations and didn’t show what would happen. In all the years of my life renting at enterprise… never have I had this experience. The manager comes out, explains he’s not going to rent to me because of “belittling his staff” I would never intentionally belittle anyone and the fact that he made that statement is beyond ridiculous. Heading to the airport to spend my money elsewhere…
• TH

  Tom Hinrichs

  Feb 22, 2026
  5.0
  Fantastic experience at the Enterprise Laurens Road location. I told one of their employees, Issac, that my rental was the cleanest rental I have gotten in years. Will definitely use this location again.

Frequently Asked Questions About Enterprise Rent-A-Car