Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Nick, Rico, and Terry.
Service Quality
While several reviews highlighted quick and efficient service, there were notable complaints about upselling and incorrect diagnoses leading to unnecessary repairs.
Trustworthiness
Some customers expressed concerns about the honesty of the service, citing instances of being charged for unnecessary work or receiving incorrect information about their vehicle's condition.
Overall Experience
Overall, experiences varied widely, with many customers expressing satisfaction and loyalty, while others reported significant dissatisfaction and vowed not to return.
BM
Bonhomme Marc
5 days ago
5.0
Repaired a punctured tire quickly and got me back on the road right away. Great work by the Service Manager and Tire Tech! I couldn’t be more pleased.
RM
Ryan Miller
Dec 31, 2025
5.0
Had a tire blow out a few days ago. I didn’t have a jack but I managed to get into this Goodyear location. Nick and Jeff weren’t able to get the spare off because I needed a key from the jack. They actually went a step further do me and gave an older tire that would work for free. Couldn’t recommend these guys more.
TT
Tera
Dec 26, 2025
5.0
Always good service and very informative.
MM
Matt McKinney
Dec 17, 2025
1.0
I recently chose this shop to change out all of my tires for new ones. I worked with the employee at the store on Monday who assured me my tires would be delivered next day, but I scheduled my appointment for Wednesday at 11a to add a buffer. Upon arriving for my appointment I was told it would be a little over an hour for the work to be completed. After waiting about 10 minutes I was told by one of the employees that the tires never arrived. I asked if this wasn’t something they would’ve checked prior to my scheduled appointment to which they responded “this doesn’t normally happen”. Seems odd for a tire company whose main offering is tires wouldn’t check this very vital part of the process prior to me arriving. Please use caution if you decide to use this company. Also, doublecheck the prices they quote you, as I went to the Ford dealership after the failed attempt with this location and was quoted substantially less per tire for the same exact tire. If they can’t get simple things like tire orders right I’d be very concerned with the level of work they provide.
CB
Cory Bynum
Dec 4, 2025
5.0
I’ve been to several automotive shops over the years, and this place truly stands out. The customer service is exceptional—everyone is friendly, honest, and willing to explain what’s going on with your vehicle. Management runs things smoothly and makes you feel genuinely valued as a customer. It’s rare to find a shop you can fully trust, but this one has earned it. Highly recommend! Talk to Jeff, he will take of you and your vehicle.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 420 Haywood Road, Greenville, SC 29607-4303, USA.
What are the regular business hours for Goodyear Auto Service?
The center is open Monday to Saturday from 7:30 AM to 6:30 PM and closed on Sundays.
Does Goodyear Auto Service offer any pickup or delivery services?
Yes, they provide in-store pickup service.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair accessible entrance and restroom.
Can customers book appointments online for Goodyear Auto Service?
Yes, appointments can be made online via their reservation page.
What should customers know about Goodyear Auto Service's holiday hours?
The center is closed on some holidays like January 1 and December 25 and operates reduced hours (8:00 AM to 5:00 PM) on others such as July 4 and December 24.
Are there any automotive repair shops near Goodyear Auto Service?
Yes, nearby you can find Just Tires, another automotive repair shop, which could be an alternative or additional service option.
What nearby places can I visit while waiting for my vehicle service at Goodyear Auto Service?
You can visit The Princess Palace nail salon, Asian Healing Hands Massage spa, or grab a meal at La Estrellita Mexican restaurant or Kannika's Thai Kitchen, all close by.
Are there any convenient amenities near Goodyear Auto Service?
Yes, nearby amenities include Spinx gas station and convenience store, First National Bank ATM, and several self storage facilities like Prime Storage and CubeSmart Self Storage.