Enterprise Rent-A-Car

4.3
313 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Greenville, SC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pleasantburg Dr. location today.

Location

Enterprise Rent-A-Car
399 N Pleasantburg Dr, Greenville, SC
29607, United States

Hours

Reviews

4.3
313 reviews
5 stars
225
4 stars
29
3 stars
11
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Rachel, Justin, and Chris for their exceptional service.

Vehicle Quality

Feedback indicated a mix of experiences with vehicle cleanliness and condition, with some customers receiving well-maintained cars while others reported issues such as dirty vehicles and mechanical problems.

Reservation Issues

Several reviews mentioned problems with vehicle availability and reservation confirmations, leading to frustration among customers who expected to have a vehicle ready upon arrival.

Location Experience

The Pleasantburg location received high marks for convenience and efficiency, with many customers expressing a preference for this branch over others.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor handling of customer concerns, indicating inconsistency in service quality.
  • SM
    Sheila Manchester
    Jan 6, 2026
    5.0
    While my own car was undergoing repairs, I rented a car from Enterprise. The car was in excellent condition and Enterprise worked seamlessly with my insurance company and auto repair company. The Enterprise staff was efficient, pleasant and professional. I am happy to recommend them to others.
  • BH
    Bridget Hendrix
    Dec 23, 2025
    5.0
    Great customer service when ypur needing transportation
  • EV
    Eric Veinberg
    Dec 16, 2025
    4.0
    Great service
  • TR
    Travis Robertson
    Nov 27, 2025
    1.0
    Will never book with enterprise again. Book led for an SUV and what I got had warning lights going off and a cracked windshield. Called back and was told I could exchange at the airport and the person was very rude and then was told I had to take a car once I got there. Informed them in was going to the mountains and it was not car suitable and did not care. And then got a vehicle that had a chip and bad brakes. Told the manager and seemed not to be to concerned. Called customer service and they kept saying someone would call no one ever did.
  • TD
    Tammy Deer
    Nov 15, 2025
    3.0
    Was set up through GEICO to receive a rental car through them. The request was put in October 31 for a vehicle to be reserved for me. Went November 3rd because the insurance company told me to wait til after the wknd to go, and was told they had no vehicles available and wouldn’t for days. And everytime I’ve called back to see if my vehicle was available they’ve told me it’d be a few days to a weeks wait because they are overbooked. I’ve been carless with 4 kids for a little over 2 weeks. How can you accept a reservation for someone if you have no vehicles available to give them?

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Greenville, SC?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car on Pleasantburg Dr. in Greenville?

The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.