Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Farrs Bridge Rd in Greenville, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Greenville, SC or call us at (864) 294-0077.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and poor service.
Staff Knowledge
Several customers noted that staff members were knowledgeable and able to assist with vehicle issues, but there were also complaints about staff being unaware of basic customer service practices.
Store Experience
Customers reported long wait times and disorganization in the store, leading to frustration and a desire to seek alternatives.
Product Availability
While many customers found the store well-stocked, there were instances of items being unavailable or incorrect parts being provided.
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Becca Vlahos
Sep 9, 2025
5.0
Al is the best! He goes above and beyond and such a pleasure to be around!
AC
Andrew Cathey
Sep 1, 2025
1.0
I came here for a part for my car with a long line in the store. One customer was waiting for 10 minutes to get 4 dollars in change because no one was available to give change. The associate asked if anyone needed items looked up or help at another register. I raised my hand and was escorted to another register and asked what item I needed and she looked up the item, then left to look for it. The associate never came back to give me my part and after handling 2 more customers at the other register, sent another customer down to the one she left me at, asking me to step aside so she could help this customer. When I stated, “ I thought you were still helping me” she then began to try to make the previous customer wait to help me.
How is the staff this incompetent and unaware of basic customer service. I just told them to not worry about it, I’ll go to Orileys up the road. Worth paying a little extra for someone who cares about their job at least a little
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Genry Castellón
Aug 22, 2025
1.0
Horrible,los empleados parecen que los están obligando a atender al cliente,muy mala la actitud de los empleados